Michael Strang Email and Phone Number
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Michael Strang personal email
Develop and lead the execution of business development strategies to expand market share, grow revenue and profitability, optimize asset utilization, and establish relationships critical to winning key accounts and competitive contracts. Fuel bold decisions with data, applying leading-edge awareness of market, industry, and account trends to formulate go-to-market strategies and tactics. Recruit, onboard, and coach top talent to embrace challenges, overcome competitive threats, serve as dedicated brand ambassadors, and deliver unprecedented sales and account wins.★ ★ ★ Launching my career with Enterprise Rent-A-Car, I excelled as a Management Trainee, earned rapid promotions, and was managing a multi-unit footprint in my second year with the company. Significantly outperforming corporate averages, I increased revenue 11%, grew the fleet 18% (#1 regional fleet growth), ranked in the top 5% of 185 peers, and was listed as #1 on the performance matrix 10 times in 3 years. While developing and deepening my sales and operations management skillset, I secured new marquee accounts and launched a co-branded branch at The Ritz-Carlton, Charlotte.★ ★ ★ Transitioning to Enterprise Holdings, our parent company, I next served as Fleet Logistics Supervisor and managed the flow of assets from our fleet to the remarketing stage. Developing scalable systems and processes to handle an exceptionally high volume of units, I reduced the time to remove assets from the fleet and position for resale, achieving a below-average and division-leading delivery time. Promoted within my first year to serve as a Regional Logistics Manager, I took on the challenge of leading a brand-new location and a 100-member team.★ ★ ★ As Regional Logistics Manager, I continued my record of top-tier performance, leading to Exceptional Achievement Awards and a President’s Award as a result of my team’s efforts. By modeling desired behaviors, working tirelessly to develop and coach my team, and embracing ownership of fleet strategies, I was highly effective in optimizing utilization and profitability, improving the efficiency and effectiveness of the product lifecycle, and delivering optimized customer experience.★ ★ ★ Recruited to TRAC Interstar, LLC—dba FYX Fleet—in 2017, I joined as a Sales Manager and have since earned 2 promotions to Senior Sales Manager and Sales Director. During my tenure, I have greatly expanded the OTR Commercial Segment, produced explosive segment growth, captured key account relationships, and built a strong sales organization.
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Manager Of Business DevelopmentDivisions Maintenance Group Dec 2023 - PresentCincinnati, Ohio, UsWe produce uninterrupted peace of mind through sustainable partnerships and inspired team members.
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Assistant Vice President - Operations And Customer ServiceFyx Fleet Roadside Assistance May 2023 - Dec 2023
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Sr. Director - Sales, OperationsFyx Fleet Roadside Assistance Jan 2022 - Oct 2023Showing a proven ability to drive personnel performance and customer engagement, promoted to improve operational performance to ensure customer retention and revenue growth. Assigned 50-member operations team covering two business segments while still owning key OTR client base and relationships.Concentration on operational improvement to further the OTR and Retail business segments, growth avenues for the firm. Focusing on driving customer service whilst exploring avenues to reduce shrinkages, solidify processes, and deliver improved service for existing and future customers. ➤ Secured relationships with enterprise level OTR clients ➤ Rebuilt OTR Account leadership team to deliver best in class customer service and operational performance – responsible for all sales and operational activities.➤ Redefined cash collection process through API integration with Road Sync - reducing chargebacks and uncollected revenue/shrinkage
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Sales DirectorFyx Fleet Roadside Assistance Jan 2020 - Jan 2022Focus on driving OTR Commercial Segment growth while concurrently managing Intermodal client base, owning key account relationships, devising go-to-market strategies, and building and leading a talented 13-member sales team. ‘Stood-up’ the Sales Support Group which plays a key supportive role in assisting the account management organization.➤ Report on key market drivers, trends, and financial forecasts, leveraging business and market insights to drive decision-making. Inform marketing campaigns, improving tradeshow processes and assets, and fueling a greater ROI on marketing spend.➤ Recruited, trained, and engaged in targeted coaching of individual producers, initiating several new positions to strengthen sales and account management activities, and implementing a regionalized sales program to drive consistency.➤ Defined requirements for technology customization, leading the development of a service IT platform, configuring Service Cloud and Sales Cloud CRM, and equipping team members with the tools critical to optimizing efficiency and impact.➤ Developed Employee Engagement Committee and served as an active participant in Diversity and Inclusion training.➤ Directed the acquisition process of key accounts from EBS acquisition, migrating business and driving positive ROI across new verticals.
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Sr. Sales ManagerFyx Fleet Roadside Assistance Jan 2019 - Jan 2020
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Sales ManagerFyx Fleet Roadside Assistance Apr 2017 - Jan 2019Recruited to drive the growth and expansion of the OTR Commercial Segment, stepping into a group requiring significant levels of organization, infusion of healthy workplace culture, and the strategic sales leadership to develop a high-performance team.➤ Fueled 83% segment growth—resulting in $3M in new revenue, largely by creating a service-focused culture, recruiting and training 2 new producers, and instilling sales best practices.➤ Deepened relationships with key accounts to generate $1M+ growth on existing book of business, leveraging connections and influence to identify emerging opportunities, present viable options, and close incremental sales.
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Regional Logistics ManagerEnterprise Holdings 2015 - 2017St. Louis, Missouri, UsRelocated to a newly constructed airport location to manage a remarketing lot from an offsite station, developing fleet strategies to maximize utilization and profitability, and leveraging historical and current trends to inform data-driven decision-making. Accountable for regional asset allocation—vehicles and drivers—to optimize utilization and customer service.❝Mike is an extremely intelligent, highly competitive, true leader within the region…what separates him from many others that we work with is that he actually cares deeply about the success of the team, the group, and the company.❞ — Letter of Recommendation Excerpts, Fleet Strategy Manager➤ Recruited, onboarded, and trained a 100-member team and coached Fleet Logistics Supervisors on best practices in product lifecycle management, positioning workforce with the talent to support new Charlotte Douglas airport location.➤ Noted, in annual performance evaluation, for serving as a leader people looked up to, working diligently to train team members, and taking ownership of a new facility and management of a new workgroup.➤ Recognized for optimal efficiency coordinating a 12K-unit fleet, contributing to President’s Award win for the region. -
Fleet Logistics SupervisorEnterprise Holdings 2014 - 2015St. Louis, Missouri, UsEstablished a robust remarketing infrastructure with the processes and systems to handle a high-volume flow of units from airport and city locations across the Charlotte market for all three brands: National, Alamo, and Enterprise. Maximized net profit through optimization of the rental, delete (fleet removal), and remarketing (resale) lifecycle. Worked diligently to identify opportunities to improve efficiencies, expedite processes, and forge collaboration with remarketing process stakeholders.➤ Reduced time to remove assets from fleet and ready for resale, working collaboratively with Rental Branch Managers to develop efficiency collection strategies, achieving a below-average and division-leading delivery time of 1.51 days.➤ Developed a sound operating environment with scalable systems and improved KPI transparency, aligning internal resources to drive sustainable gains, improving monthly A/R balance $500K, optimizing production, and reducing costs.
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Rental Branch ManagerEnterprise Rent-A-Car 2008 - 2014St. Louis, Mo, UsEarned rapid promotions through this world-class management training program, gaining broad-based management skills while contributing value in diverse markets including high-volume suburban, inner-city, and airport branches. Managed dual branches in the Charlotte Region’s unique ‘twin store’ operating model, delivering award-winning leadership, double-digit revenue growth, and top national and regional rankings. Opened a new co-branded branch at The Ritz-Carlton, Charlotte.➤ Increased revenue 11% against a corporate average of just 1%, growing fleet 18% against a 5% average, and producing top-ranking Total Additional Revenue (TAR) averages, placing in the 95th percentile or 7th out of 185 peers.➤ Produced strong top 20% outcomes in FY09-FY11 with #1-ranking on performance matrix 10 times between FY08 and FY11, delivering record-setting growth ($284K+) over previous year FY11 with #1 fleet growth (38%+) for the region.➤ Opened doors to influencers and decision-makers in several Fortune 100 and 500 organizations, securing new and expanding existing business with such clients as Duke Energy, Wells Fargo, and Bank of America.➤ Earned two Exceptional Achievement Awards for growth and financial prowess as a Branch Manager. -
Assistant ManagerEnterprise Rent-A-Car 2007 - 2008St. Louis, Mo, Us
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Management AssistantEnterprise Rent-A-Car 2007 - 2007St. Louis, Mo, Us
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Management TraineeEnterprise Rent-A-Car 2006 - 2007St. Louis, Mo, Us
Michael Strang Skills
Michael Strang Education Details
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Illinois State UniversityEconomics & Psychology
Frequently Asked Questions about Michael Strang
What company does Michael Strang work for?
Michael Strang works for Divisions Maintenance Group
What is Michael Strang's role at the current company?
Michael Strang's current role is High-Impact Sales, Key Accounts, & Team Leader.
What is Michael Strang's email address?
Michael Strang's email address is mi****@****eet.com
What schools did Michael Strang attend?
Michael Strang attended Illinois State University.
What skills is Michael Strang known for?
Michael Strang has skills like Customer Satisfaction, Operations Management, Employee Management, Fleet Management, Strategic Planning, Team Building, Forecasting, Time Management, Employee Training, Customer Service, Sales, Inventory Management.
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