Michael Stranks Email & Phone Number

Ontario, Canada

Data and Automations specialist for small businesses. Repairing and streamlining processes to make grow smoother and more natural. Collecting, processing, fixing, and visually-representing data for making decisions. Integrating AI with existing systems to boost output and make classifications and predictions. Preparing data for import into systems. Business process, data, and automations consulting and training for small teams.

Ontario, Canada

Oversaw a 500% growth in business revenue while maintaining profitability.- Led Human Resources department, growing the company from 4 to 20 members- Met with staff members to discuss policy compliance, KPI’s, and collect feedback- Worked with CEO and consultants to develop business goals and strategies, and then formulated and implemented plans to achieve them- Worked alongside the finance department. Helped implement tracking and reporting on several key metrics- Head of… Show more Oversaw a 500% growth in business revenue while maintaining profitability.- Led Human Resources department, growing the company from 4 to 20 members- Met with staff members to discuss policy compliance, KPI’s, and collect feedback- Worked with CEO and consultants to develop business goals and strategies, and then formulated and implemented plans to achieve them- Worked alongside the finance department. Helped implement tracking and reporting on several key metrics- Head of system administration for internal systems. Worked independently or with subordinates to integrate, set up, monitor, and improve key softwares in several aspects of the business (HubSpot CRM, ClickUp, Google Workspace, Zoom, Miro, Thinkific, Loom, LastPass, Slack, Integromat/Make, Google Data Studio)- Integrated all internal systems together smoothly using low-code/no-code softwares- Researched, designed, and implemented roles and structures for teams for client account fulfillment, and scaled up to 3 independent, cross-functional teams- Oversaw and contributed to a company-wide learning system for training staff and clients- Developed and enforced internal procedures for staff- Helped develop and map out client journeys, and worked closely with staff to implement and adhere to timelines- Helped formulate and champion company values and culture- Created reports and monitored key work output and quality metrics; Set goals and growth projections and tracked progress- Liaised with partner managers at multiple cloud-based apps.- Undertook several smaller projects: - Automated client application grading using machine learning (pilot project) - Developed and operated software to extend the export and import capabilities of specific CRMs beyond their normal function, using API calls Show less

Owen Sound, On

- Planned routes for fiber optic plant and construction work- Worked with local municipalities and counties to obtain permits- Integrated and utilized GIS mapping software- Created internal planning drawings and construction drawings- Set up, integrated, and utilized GPS system for asset management and planning- Oversaw project management components, including: - Procedures and protocols - Inventory and procurement - Scheduling… Show more - Planned routes for fiber optic plant and construction work- Worked with local municipalities and counties to obtain permits- Integrated and utilized GIS mapping software- Created internal planning drawings and construction drawings- Set up, integrated, and utilized GPS system for asset management and planning- Oversaw project management components, including: - Procedures and protocols - Inventory and procurement - Scheduling - Work breakdown structures - Stakeholder relations - Risk management - Sales strategy Show less

Owen Sound, On

Team member responsible for drill head tracking, route planning, and logistical coordination for HDD drilling team.Also worked on locate submission, traffic control setup, and technology research.- Planned and submitted routes for locates- Coordinated with local municipalities and utilities- Performed as “tracker” member of drilling team- Performed maintenance on drilling and mixing equipment- Developed, coordinated, and set up traffic protection plans on various… Show more Team member responsible for drill head tracking, route planning, and logistical coordination for HDD drilling team.Also worked on locate submission, traffic control setup, and technology research.- Planned and submitted routes for locates- Coordinated with local municipalities and utilities- Performed as “tracker” member of drilling team- Performed maintenance on drilling and mixing equipment- Developed, coordinated, and set up traffic protection plans on various road types- Operated and performed maintenance on hydrovac systems- Coordinated daily tasks for drilling and hydrovac teams- Developed methods and layouts for larger optical fiber and FTTH projects- Researched new technology for implementation into GBTEL's network. Show less

Owen Sound, On

- Foreman on tower construction sites- Oversaw updates to company Health and Safety documentation and procedures- Contributed to inventory management system development- Led company documentation software migration team- Headed customer service and support team, primary customer support representative- Acted as member of sales team- Performed senior technician tasks- Gave input into customer management system updates

Kingston Ontario, Owen Sound Ontario

- Studied and performed “battle procedure” planning strategies- Achieved Basic Military Officer Qualification- Assisted with organizing weekly training regimes- Participated in weekend training exercises

- Installed wireless internet receivers in residential and commercial settings- Ran CAT5e cable in residential and commercial settings- Programmed and set up devices on network connections- Climbed communications towers following safety procedures- Troubleshooted network connections- Assembled and troubleshooted low-voltage power and control systems

Shallow Lake, On

- Produced finished hardwood and carpet-grade stairs from rough lumber- Installed stairs in residential and model home settings- Produced and installed handrails and newel posts- Worked safely with various woodworking and power tools

Computing And Information Systems Major, Computer Science

Leadership Development Program, General Studies

Certificate Of Completion, Bible