Michael Su Email & Phone Number

• Lead a team of 3 Integration PMs, to be the front-line technical experts to assist clients toproceed integrations successfully for the products offering.
• Has overall responsibility for project planning & managing allocated resources. Manageall phases of a project: Initiating, planning, execution, monitoring/control and closing.
• Support daily operations of technical inquiries with internal and external parties. And aswell as being able to compose high level specification from the client or highermanagement’s requests to communicate with.
• Familiar with Software Development Process and being able to evaluate the work processin cross functional teams, to find the gaps and to facilitate process improvements.
• Handle required documentations for the projects such as project charter, project status updates and reporting etc.

Taipei City, Taiwan

• Responsible to lead a Product Team of 7 to build a gaming platform.
• Worked with internal stakeholders and external customers to conceptualize the productvision and to align product roadmap to strategic goals.
• Researched and performed competitor analysis to better define the product features andproduct roadmap.
• Defined backlog items (epics/features/user stories/ mockups), and came up with detailedspecifications for the product features so they were clearly understood by the agile scrumteam for implementation.
• Assessed value and prioritized user stories & product features to ensure work werefocused and delivered with maximized values that were aligned with the productstrategy.

Taipei City, Taiwan

• To elicit & document business requirements from business owners and users to ensurebusiness requirements definition is completed, by identifying key business drivers,critical success factors, functional and.
• To verify and validate business requirements such as Free Bet, with business owners andusers, to ensure continual relevance and accuracy of business requirements by developingbusiness test cases, constant communication.
• To manage 3rd party vendors driven communications (Project Management) to provide a single point of contact for the integrated vendor products.

Taipei City, Taiwan

• Responsible to lead project teams of 10 in integrating the 3rd party vendor products(BetTrade, Superlive, Voidbridge Gaming, Micro-Gaming, Fishing World, Virtual Sports,Card Clubs, BetBuilder, Sportsbook Odds Feed.
• Acted as Business Analyst to work closely with Product Manager and other Stakeholdersto gain in-depth understanding of the 3rd party vendor products and as well as definingproject scope, requirements and deliverables.
• Able to learn quickly in details of the existing system architecture and business domainknowledge, and to work closely with technical leads in applying new technologies torespond to business needs.
• Being the primary contact window and to develop project plans & track milestones anddeliverables. Set and continually manage project expectations with team members andother stakeholders.

• Lead a team of 5 which consists of SAs and programmers to improve business anddevelopment processes more efficiently with Java, Shell Scripts and DB procedures toelevate the competitiveness of Acer PLM systems with.
• Manage the outsourced sub-contractors to continuously design, implement, test, and deploy Acer PLM systems with Java and Acer’s custom MVC framework within budget, agreed scope of work and timeline.
• Scheduled and support custom projects roll-out to EMEA, US, Asia and as well as collaborate with ODM for information exchange and sharing via custom IT solutions.
• Work closely with global users to identify requirements and to provide IT solutions to meet their business needs.
• End users are very satisfied with my professional and efficient support to resolve their problems with the system.

Taiwan

• Lead a team of 10 ~ 15 software engineers and security consultants to deliver newproduct feature releases, and to provide top quality services to customers.
• Collaborate with cross-functional teams (marketing, sales, development, and customersupport teams) to improve market share, to increase sales revenue from $0 toapproximately $3 million USD annually and to ensure strong.
• Work closely with the backend development team to design and implement the ArmorizeCloud, a unified web platform, to offer a few security scanning services via Armorize’sAPI using Java and HTTP requests with JSON to.
• Design and enhance the existing user interface with the frontend development team usingHTML, PHP and JavaScript to ensure great user experience with the service offering.
• Acted as a key contact window for all global OEM customers, such as Symantec,GlobalSign and GMO,...etc, and as well as understanding customer requirements andmaintaining highest customer satisfaction.

• Work closely with clients to identify requirements and propose custom business solutions to meet their unique needs and organizational strategies.
• Design, implement, test, and deploy high-quality Web based business solutions with J2EE technologies and PostgreSQL in Health Care and Services industries.
• Collaborate with Systems Assurance manager to provide maintenance and support for developed systems in a timely manner.

• Design and develop custom-built applications, which consist of Swing and Web based user interface with Oracle DB and JBoss application server.
• Consult with end users to identify current operating procedures to clarify program objectives and client requirements.
• Analyze and resolve issues related with the Student/Staff Information System using JIRA.

• Apply software engineering techniques to develop secure and affordable online accommodation reservation system for non-franchised motel of medium size.
• Work closely with web designer to realize designs and features of web site in HTML/CSS.
• Evaluate and recommend database environment recommendations resulting in minimizing production costs.
• Design, develop and implement real-time relational database in MySQL within tight timescale.