Michael Su Email & Phone Number

Melbourne, Australia

• BAU reporting and business question analysis (SQL/R+Googlesheet/SSRS)• Model development - customer value score model, customer service cost model etc. (R/Python)• Customer profile and survival analysis (R/Python)• Customer quality analysis - Customer stay, usage, playability in different aspects (R/Python)• Spatial analysis (R/Python)• Campaign and Marketing performance tracking and PIR analysis• Marketing Campaign design - Sampling method, A/B tests•… Show more • BAU reporting and business question analysis (SQL/R+Googlesheet/SSRS)• Model development - customer value score model, customer service cost model etc. (R/Python)• Customer profile and survival analysis (R/Python)• Customer quality analysis - Customer stay, usage, playability in different aspects (R/Python)• Spatial analysis (R/Python)• Campaign and Marketing performance tracking and PIR analysis• Marketing Campaign design - Sampling method, A/B tests• Working on projects with SAS Show less

Melbourne, Australia

• Developed models to forecast demand with trending and seasonality components• Created relational-databases for product analysis and VIN decoder respectively by SQL• Performed machine learning techniques to classify products to set optimal stock level• Utilised R, Excel, VBA and SQL skills to automate data processing, reporting and processes for greater efficiency• Designed predictive models to identify future potential customers

Melbourne, Australia

• Data entry and data management• Logistic management and suppliers management• Managed the inventory system, worked closely with operations, finance and sales departments• Rebuilt the sales commission model for sales department and financial models for finance departments

Master Of Data Science

• Data Science: R/Python in supervised/unsupervised machine learning, natural language processing, recommendation system • Data Analysis.

Honours Degree Of Economics, Econometrics And Quantitative Economics

• Advanced Data Analysis, Forecasting, Financial Modelling, Binary/Multiple Choice Modelling • Dean’s Commendation List • Research Paper.

Bachelor Degree Of Economics, Econometrics And Economics

• Regression, Modelling, Time Series Forecasting, Statistics, Micro Economics, Macro economics