Michael Su Email & Phone Number

Melbourne, Australia

• BAU reporting and business question analysis (SQL/R+Googlesheet/SSRS)
• Model development - customer value score model, customer service cost model etc. (R/Python)
• Customer profile and survival analysis (R/Python)
• Customer quality analysis - Customer stay, usage, playability in different aspects (R/Python)
• Spatial analysis (R/Python)
• Campaign and Marketing performance tracking and PIR analysis

Melbourne, Australia

• Developed models to forecast demand with trending and seasonality components
• Created relational-databases for product analysis and VIN decoder respectively by SQL
• Performed machine learning techniques to classify products to set optimal stock level
• Utilised R, Excel, VBA and SQL skills to automate data processing, reporting and processes for greater efficiency
• Designed predictive models to identify future potential customers

Melbourne, Australia

• Data entry and data management
• Logistic management and suppliers management
• Managed the inventory system, worked closely with operations, finance and sales departments
• Rebuilt the sales commission model for sales department and financial models for finance departments

Master Of Data Science

• Data Science: R/Python in supervised/unsupervised machine learning, natural language processing, recommendation system • Data Analysis.

Honours Degree Of Economics, Econometrics And Quantitative Economics

• Advanced Data Analysis, Forecasting, Financial Modelling, Binary/Multiple Choice Modelling • Dean’s Commendation List • Research Paper.

Bachelor Degree Of Economics, Econometrics And Economics

• Regression, Modelling, Time Series Forecasting, Statistics, Micro Economics, Macro economics