Michael Sullivan Email & Phone Number

Charlotte, North Carolina, United States

Recruit and train new hire employees. Provide curated coaching to optimize accuracy and efficiency. Conduct final review on all team member reports, checking for accuracy and that all pertinent information is effectively conveyed in a concise manner before final submission to the assigned adjuster. Lead weekly and monthly operational team meetings so that company and individual goals are clearly communicated, as well as lead discussions on how to maximize use of resources and tools in order to… Show more Recruit and train new hire employees. Provide curated coaching to optimize accuracy and efficiency. Conduct final review on all team member reports, checking for accuracy and that all pertinent information is effectively conveyed in a concise manner before final submission to the assigned adjuster. Lead weekly and monthly operational team meetings so that company and individual goals are clearly communicated, as well as lead discussions on how to maximize use of resources and tools in order to reach those goals and maximize efficiency. Show less

Charlotte, North Carolina Area

Compiled concise, yet detailed reports providing inspection findings from an on-site assessment from a field technician's inspection; communicating inspection findings, cause of loss determination and a recommended payout for the claim. Tasked with handling assignments from VIP clients and compiling reports for large loss claims and more complex/specialized equipment claims. Acted as a resource and subject matter expert for Junior Analyst. Fielded adjuster questions and provided further updates… Show more Compiled concise, yet detailed reports providing inspection findings from an on-site assessment from a field technician's inspection; communicating inspection findings, cause of loss determination and a recommended payout for the claim. Tasked with handling assignments from VIP clients and compiling reports for large loss claims and more complex/specialized equipment claims. Acted as a resource and subject matter expert for Junior Analyst. Fielded adjuster questions and provided further updates when necessary. Show less