Michael Sup Email & Phone Number

Denver, Colorado, Us

At Aimco, a nationwide property management company, I was a maintenance and repair tech working on everything from lights and refrigerators in homes to electrical components, plumbing, and HVAC systems impacting entire apartment complexes. Aside from responding to repair needs, I also engaged in preventative maintenance, conducted inspections between tenants, kept track of our inventory, ordered new supplies, and more. Day to day, I regularly communicated with supervisors and fellow techs regarding service needs, necessary materials/tools, scheduling, documentation, and more. I also regularly communicated with residents regarding facility issues and service requests.I was most proud of the following: • Being selected to serve in an on-call management capacity. • Achieving a 4-star customer service satisfaction rating among tenants.

At Noga Foods, a food manufacturer, I was a first responder to any facility and equipment issues with a big focus on making sure food production continued as efficiently as possible. Every minute a machine was down, it caused issues with other production areas so it was important that repair efforts were done quickly and correctly. Aside from responding to equipment emergencies, I also engaged in ongoing maintenance to prevent issues from occurring. I was most proud of the following: • Working directly with the company owner to brainstorm and execute production improvement strategies such as machine organization, addition of new equipment stations, and adjusting production planning approaches. • Setting up and maintaining the security system, which involved running CCTV cable and connecting cameras.

Chicago, Illinois, Us

For a brief time, I worked at Pizano’s Pizza experiencing a quick promotion into a General Manager position. In this role, I supervised restaurant operations accountable for managing a team of 10-12 employees, creating schedules, assessing employee performance, providing staff work orders, organizing delivery routes, and more throughout shifts. I was most proud of the following: • Starting as a delivery driver and receiving promotion to management within 2-months. • Leading efforts to reduce order costs, balance employee schedules, and increase business efficiency.

In this early role I cleaned the building hallways, common areas, and outside grounds on routine basis with involvement in larger maintenance efforts as needed.