Michael Suzuki Email & Phone Number

Bellevue, WA, US

San Francisco, California, US

• Responsible for creating tools and features that help streamers earn money as they create live content and build communities around their passions.
• Manage the roadmap and product vision for subscription gifting and Bits; constituting 60% of Twitch's annual Commerce revenue.
• Oversee the product strategy for first-party streamer tooling, including monetization analytics, on-screen overlays, and broadcasting software.
• Managed the roadmap and product vision for digital assets as community rewards for streamers to better monetize and engage their audiences.
• Launched 8+ new digital assets and rewards for streamers to sell as subscription and Cheering benefits, including Animated Emotes, Follower Emotes, Bits Tier Emotes, and Founders Badges.
• Launched a dashboard for streamers to access and analyze digital asset performance data to identify opportunities to improve viewer engagement.

Seattle, WA, US

• Responsible for defining, initiating, and leading the development of tech solutions which automate manual Retail tasks and allows the Amazon consumables business to scale 3x without increasing headcount
• Led the creation of Amazon’s first and only selection management system for consumable products, saving thousands of Retail hours per week world-wide previously spent on manual tasks to source new and existing selection
• Operationalized and developed tech solutions for the identification and resolution of defects which prevent Amazon from sourcing products from vendors or selling to customers, saving an estimated $5M in FCF and 450+.
• Defined and launched self-service tools for external vendors, including the ability to specify real-time item availability and update product detail pages. Reduced manual Retail outreach by 250+ hours per week and.
• Collaborated with all technical functions including PEs, TPMs, SDMs, SDEs, and DEs to deliver successful products on schedule
• Promoted from PM to Senior PM after one year of successful product launches

Seattle, WA, US

• Responsible for the growth and customer experience of the Frozen and Dairy categories on Amazon Fresh. Accountable for developing and maintaining strong vendor relationships, adding new selection, streamlining.
• Launched Frozen and Dairy products on Amazon Fresh from 3 to 17 major US cities
• Responsible for the management of the largest consumable vendors on Amazon Fresh, including vendors such as Nestle, Unilever, ConAgra, and Kellogg’s
• Increased assortment by over 1,500 new products for the Frozen and Dairy categories, tailored to customer demographics varying by region
• Negotiated with vendors to optimize shipping routes and lower vendor minimums to reduce product spoilage, mitigate customer concessions, and increase profit margins

Seattle, WA, US

• Responsible for leading the Special Conversions program within the Kindle organization; a team dedicated to the R&D of innovative eBook formats and specialized content for worldwide readers
• Led the creation of high-profile eBooks on Kindle including Harry Potter, Diary of a Wimpy Kid, Sesame Street, Marvel Comics, and DC comics
• Offshored and managed an India-based team of QA specialists to reduce eBook creation time from two-weeks to 3-days
• Managed a team of 9 contractors and 6 Web Developers to produce specialized content as headliners for Kindle launches such as Mexico/Brazil launch, Kindle Interactive Editions, X-Ray, Kindle Fire/HD/HDX/Paperwhite.
• Forecasted team resource requirements, calculated monthly budgets, led contractor hiring initiatives, and coordinated with publishers as part of day-to-day activities
• Promoted from contractor to full-time employee after 9-months and Program Manager I to Program Manager II in the following year

Created and implemented a new communication and member engagement strategy for TAG, a leading technology group.Responsibilities:- Engaged in a broad spectrum of technological tools and used the knowledge to connect to companies through social networking- Increased the business membership base by over 56%, 211 to 329 business members- Reduced complexity of.

Irvine, CA, US

Owned and managed a summer painting franchise resulting in $68,000 in revenue, 100 percent client satisfaction, and a 27.4% profit margin.Responsibilities:- Created and established overall business plans, including sales plans and marketing strategies- Established sales forecasts and profit/loss statements- Planned and implemented sales and marketing.

Master Of Business Administration (M.B.A.), Management

Bachelor Of Business Administration (B.B.A.), Double Concentration: Finance And International Business