Michael Sweeny Email & Phone Number

United States

In my present position, I manage an agile, diverse team of highly skilled automation specialists while advocating for innovative projects that transform IT delivery. By using the ability of generative AI to automatically create and thoroughly test complex automation playbooks from straightforward prompts, I am improving development speed and accuracy. In addition, I make sure the company stays at the forefront of automation technology and support ongoing innovation. Key… Show more In my present position, I manage an agile, diverse team of highly skilled automation specialists while advocating for innovative projects that transform IT delivery. By using the ability of generative AI to automatically create and thoroughly test complex automation playbooks from straightforward prompts, I am improving development speed and accuracy. In addition, I make sure the company stays at the forefront of automation technology and support ongoing innovation. Key Accomplishments:  Increased 20M automations executed monthly by driving automation deployment across 150+ high-profile US accounts and 200K servers.  Achieved significant efficiency gains and seamless alignment with organizational goals by spearheading strategic transition from IBM tools to Kyndryl's advanced automation platform. Show less

In my previous position, I oversaw the team's global software distribution site management for internal end-user software installations, which increased team productivity. By managing cost and recovery for Robotics Process Automation (RPA), SLA Automation Deployments, and Dynamic Automation Rated Service, I made sure that money was spent wisely. By putting in place a reliable system for tracking progress and informing executive stakeholders of it, I was able to maintain transparency and… Show more In my previous position, I oversaw the team's global software distribution site management for internal end-user software installations, which increased team productivity. By managing cost and recovery for Robotics Process Automation (RPA), SLA Automation Deployments, and Dynamic Automation Rated Service, I made sure that money was spent wisely. By putting in place a reliable system for tracking progress and informing executive stakeholders of it, I was able to maintain transparency and alignment with strategic goals. Additionally, under the guidance of the North American Deployment Program, I optimized the tool deployment throughout delivery centers. Key Accomplishments:  Reduced 15% in service delivery costs by driving global executive initiative leveraging automation.  maximized operational effectiveness by executing deployment of innovative automation solutions across North American accounts.  Drove cost-effectiveness and strategic financial planning by creating and refining automation savings model using labor analytics to track and meet quarterly and annual financial targets. Show less

United States

In this capacity, I spearheaded organizational improvements that resulted in significant cost savings and improved service quality. I simplified the process of identifying and fixing transmission problems to increase operational efficiency, which led to the innovation of automated audit procedures for Integration Services. In order to promote operational excellence, I led the creation of state-of-the-art services, such as shared metering, cognos reporting, service request catalog, ITIL-aligned… Show more In this capacity, I spearheaded organizational improvements that resulted in significant cost savings and improved service quality. I simplified the process of identifying and fixing transmission problems to increase operational efficiency, which led to the innovation of automated audit procedures for Integration Services. In order to promote operational excellence, I led the creation of state-of-the-art services, such as shared metering, cognos reporting, service request catalog, ITIL-aligned configuration management, and manual reporting programs. Key Accomplishments:  Directed global organization of 500+ professionals, strategically encompassing IGA Architecture, Metering & Chargeback, Service Catalog, Managed Ops Support, and Reporting and Integration Services functions.  Accomplished 20%-40% reduction in reporting errors, enhance scheduling efficiency by 35%, and elevate ETL job performance by 40%, significantly boosting data integrity and operational productivity.  Delivered YoY rate reductions across 12 tools as part of Gartner Study as well as reinforced organization's commitment to cost-efficiency and innovation, while serving as AG SMI Service Line owner, overseeing SMI services across US, Canada, and Latin America.  Spearheaded strategic operations for multiple automation departments, while leading talented team of 150 technical professionals in supporting 250+ tools across various platforms. Show less

United States

During my tenure here, I oversaw operational performance optimization and led efforts to drive organizational success. I increased operational efficiency and long-term cost savings to improve the technology infrastructure and the cost per MIP and cost per GIG ratios. Through the implementation of efficient resolution solutions for outstanding issues, mitigation of exposures, and securing sign-offs on all findings, I managed successful corporate audits pertaining to operations and IT for SDC-NE.… Show more During my tenure here, I oversaw operational performance optimization and led efforts to drive organizational success. I increased operational efficiency and long-term cost savings to improve the technology infrastructure and the cost per MIP and cost per GIG ratios. Through the implementation of efficient resolution solutions for outstanding issues, mitigation of exposures, and securing sign-offs on all findings, I managed successful corporate audits pertaining to operations and IT for SDC-NE. Along with addressing and resolving intricate financial issues and escalations from inside clients, I demonstrated my ability to work with account teams and executives to generate creative solutions and strong negotiation abilities.Key Accomplishments: Achieved $150M savings through refresh project, while showcasing exceptional financial acumen and project management skills.  Administered $500M budget for SDC-NE Vice President, encompassing all hardware, software, and labor costs tied to service delivery.  Reduced hardware costs annually by guiding high-performing team in architecting and implementing “Mega Technology” plan as well as leveraging cutting-edge mainframe and DASD technology. Ensured strategic resource management, robust business controls, comprehensive audit compliance, cost efficiency as well as maximized productivity for workforce of 1,100 employees by overseeing Service Delivery Center (SDC) Northeast Business Office.Additional Experience as Second Line Manager, Operating System Platform & US National VM Delivery | Manager, VM Base Programmers | Advisory Programmer, Automations Team Lead at IBM in Poughkeepsie, NY Show less