Responsible for providing consistent and exceptional competitive insights, serving additional stakeholders and delivering new and compelling insights with company-wide implications. • Retained director-level responsibility for owning Human Resources Outsourcing (HRO) CI support for the business unit (BU). • Established formal CI support for two new-to-CI BUs, working with stakeholder groups to understand the CI needs of executives, functional leaders, middle managers, and… Show more Responsible for providing consistent and exceptional competitive insights, serving additional stakeholders and delivering new and compelling insights with company-wide implications. • Retained director-level responsibility for owning Human Resources Outsourcing (HRO) CI support for the business unit (BU). • Established formal CI support for two new-to-CI BUs, working with stakeholder groups to understand the CI needs of executives, functional leaders, middle managers, and client-facing employees. • Conducted interviews to identify consistent trends where CI could make the most significant impact, including providing senior executives a series of regular market update calls, creating multiple touch points to remain connected to CI, senior leadership training, and employee awareness & training roadshows. • Developed a framework for ongoing CI support for the two newly supported BUs, including quarter and fiscal year goals for CI deliverables.• Help lead the development of insights and evaluations of current market trends for company-wide CI research projects, including an annual competitive and market insights report, and regular ADP executive committee requests regarding developments in the competitive landscape.• Engage in additional cross-functional initiatives to infuse CI into additional touchpoints for sales, service, engineering, product marketing, etc. Show less

Responsible for providing strong competitive intelligence and actionable insights in the Human Capital Management (HCM) industry for aligned BU and corporate stakeholder groups. I was primarily responsible for covering the Human Resources Outsourcing (HRO) industry and related sub-industries.• Developed an advanced understanding of competitive technologies and trends in the HCM space and became a subject matter Expert (SME) on 5+ major BU competitors• Developed insights on… Show more Responsible for providing strong competitive intelligence and actionable insights in the Human Capital Management (HCM) industry for aligned BU and corporate stakeholder groups. I was primarily responsible for covering the Human Resources Outsourcing (HRO) industry and related sub-industries.• Developed an advanced understanding of competitive technologies and trends in the HCM space and became a subject matter Expert (SME) on 5+ major BU competitors• Developed insights on best-in-class competitors, emerging niche players, strategic threats and future opportunities in the HCM industry• Provided informed evaluations of competitors in vital strategic dimensions, including technology, product, service, and marketing.• Focused on delivering compelling content and creative storytelling in CI communications to motivate action via written analysis and presentations to stakeholders• Built and maintained competitive intelligence assets leveraged by Sales, Service, Product, and Ops teams, including Klue competitive content, sales/service field assets, product comparisons, and competitive avatar program.• Partnered with and collaborated with various stakeholders, including ADP corporate executives, BU senior leadership, Sales, Sales Operations, Service, Product Management, Product Marketing and Strategy.• Conducted deep competitor assessments—across the strategic roadmap, portfolio capabilities, go-to-market efforts, sales, service delivery and financials—so that the BU can better understand how ADP ranks and identify opportunities. Show less

Leveraged project management and leadership expertise to accomplish business unit goals through the direction of daily activities, ensuring efficient operations and creating an overall productive and enjoyable working environment for a team of 12+ associates.• Lead daily activities of the team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities, and overall goals• Enhanced understanding and implementation of Business… Show more Leveraged project management and leadership expertise to accomplish business unit goals through the direction of daily activities, ensuring efficient operations and creating an overall productive and enjoyable working environment for a team of 12+ associates.• Lead daily activities of the team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities, and overall goals• Enhanced understanding and implementation of Business Units strategic goals. Oversee the use of standard process workflows by team• Function as a consultant and business partner to other groups within ADP• Train and mentor team members and identify development needs across the team• Track various productivity and performance standards to ensure that established levels are achieved, especially during critical activity periods• Serve as an acting backup to the Director, providing leadership, guidance, and direction to team members in the absence of the Director• Develop and administer corrective action and performance improvement plans Show less

Leveraged personal leadership expertise to lead and manage the at-sea day to day operations of a division of 20+ Sailors with focus on achieving higher level strategic goals.• Ran day to day operations of the division through a system of delegation of key programs and focus on communication through the chain of command. • Fostered and developed a division focused on ensuring the highest level of motivation and development of Sailors through structured coaching and mentoring… Show more Leveraged personal leadership expertise to lead and manage the at-sea day to day operations of a division of 20+ Sailors with focus on achieving higher level strategic goals.• Ran day to day operations of the division through a system of delegation of key programs and focus on communication through the chain of command. • Fostered and developed a division focused on ensuring the highest level of motivation and development of Sailors through structured coaching and mentoring, constructive performance appraisals, emphasis on acquiring new skills, and team morale• Served as subject matter expert for other divisions relating to supply issues, offering advice on how they could improve supply practices, including forecasting and ordering, leading to wider understanding amongst divisions.• Served as acting Department Head when the Department Head was absent. Assumed responsibilities of the Department Head, overseeing 3 divisions, ensuring the smooth and uninterrupted operations of the overall department. • Counseled and assessed Sailors while working with them to achieve measureable standards and goals through Individual Development Action Plans designed to focus their efforts towards personal and professional growth while establishing accountability • Managed overall monthly operating budget of $38k to include daily operating costs and administrative costs.o Additionally managed the division’s Capital Improvement Budget used for major Capital projects related to the division’s work spaces onboard the ship including major equipment and refurbishing. Show less

• Built strong client relationships to grow business lending loan portfolio through team engagement, leveraging external and internal contacts, and client relations management.• Focused on leveraging external contacts and delivering responsive and reliable customer service in order to attract new business through relationship building• Engaged with and assisted Team Lead and Market Executives with management of the team’s sales and service to ensure deepening of each client relationship… Show more • Built strong client relationships to grow business lending loan portfolio through team engagement, leveraging external and internal contacts, and client relations management.• Focused on leveraging external contacts and delivering responsive and reliable customer service in order to attract new business through relationship building• Engaged with and assisted Team Lead and Market Executives with management of the team’s sales and service to ensure deepening of each client relationship through providing more services and partnering with them for future projects• Collaborated with internal and external stakeholders in a timely manner, to provide exceptional customer service and to deliver the project by the established deadline. • Prepared high-quality loan presentations and reports, including analyzing lending risks and making recommendation on loan structure, to senior management ensuring high levels of quality standards Show less

• Completed comprehensive Credit Training Program focusing on analyzing financial strengths of businesses in order to make lending decisions as well as macro level market factors• Interfaced with senior level management on a daily basis • Assisted with bank-wide projects that improved internal processes such as reviewing entire business lending loan portfolio to ensure it complied with standards • Rotated assignments in Commercial Real Estate Lending to achieve understanding of… Show more • Completed comprehensive Credit Training Program focusing on analyzing financial strengths of businesses in order to make lending decisions as well as macro level market factors• Interfaced with senior level management on a daily basis • Assisted with bank-wide projects that improved internal processes such as reviewing entire business lending loan portfolio to ensure it complied with standards • Rotated assignments in Commercial Real Estate Lending to achieve understanding of real estate markets in NY and NJ• Assisted, as a team member, with Underwriting credit extensions and term loans in HealthCare Lending Group• Worked with SVP of the HealthCare Lending Group via site visits and industry conferences Show less

• Updated data base of supplier metrics• Interviewed “Star” employees and located articles of interest for the Company’s internal social communication website• Oversaw Electronic and Reverse Bidding Operations

• Administered Insights personality test for dysfunctional teams which resulted in enhanced team member communication and collaboration • Created Excel database dashboard which included business unit, site location, business leaders, and participant count to provide quick overview for Organizational Development managers.• Coordinate Organizational Development charge backs spreadsheets which includes session materials and mindset & behaviors sessions with HR accounting professional•… Show more • Administered Insights personality test for dysfunctional teams which resulted in enhanced team member communication and collaboration • Created Excel database dashboard which included business unit, site location, business leaders, and participant count to provide quick overview for Organizational Development managers.• Coordinate Organizational Development charge backs spreadsheets which includes session materials and mindset & behaviors sessions with HR accounting professional• Communicate with external and internal remote facilitators in order to ensure smooth operation of Insights sessions• Continually improve processes and systems of facilitator management to maximize efficiency and coordination of Insight sessions • Administrative support for department-run programs such as Insights, mindsets & behaviors, and TeamXpress • Ad hoc Organizational Development team requests include meeting room setups and reservations Show less