Michael Sylvian

Michael Sylvian Email and Phone Number

Creating incredible user experiences through Quality Assurance 🟦. @ True Group, Inc.
oak brook, illinois, united states
Michael Sylvian's Location
Tempe, Arizona, United States, United States
Michael Sylvian's Contact Details

Michael Sylvian personal email

n/a

Michael Sylvian phone numbers

About Michael Sylvian

- Experienced in Quality Assurance testing, including Manual, Regression, Compatibility, and Automated testing.- Ten years of experience in streamlining internal development and testing processes and contributing to a faster Time to Market.

Michael Sylvian's Current Company Details
True Group, Inc.

True Group, Inc.

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Creating incredible user experiences through Quality Assurance 🟦.
oak brook, illinois, united states
Website:
truegroup.net
Employees:
161
Michael Sylvian Work Experience Details
  • True Group, Inc.
    Qa Analyst
    True Group, Inc. Dec 2022 - Present
    Tempe, Arizona, United States
    Responsibilities and Achievements:• Provide manual testing support for client’s development across multiple point-of-sale and self-check-out environments• Provide manual testing support for clients iOS and Android app development• Aid in maintaining multiple TestRail test suites for smoke, regression, and new development and creating new Test Cases for said environments• Provide creation of Jira bug reports and maintain communication to all teams affected• Provide online live walkthroughs of bug reports to development teams to shake down bugs in real time• Ensure data created in sales systems was distributed to backend systems correctly
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  • Nova® Home Loans
    Software Development Specialist/Qa/Jira Administration
    Nova® Home Loans May 2018 - Aug 2022
    Tucson, Arizona Area
    Achievements:• Headed the integration of automated testing for internal development and for testing third-party platforms used by NOVA• Saved NOVA over $100k through administrating Atlassian Jira installation and user license audit• Worked with various business branches to identify processes that could be tested with automated platforms and develop and maintain said testing suites• Maintained and regression tested NOVA’s internal employee intranet platforms• Continually elevated User Experience across all company platforms
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  • The American Board Of Radiology
    Qa Specialist
    The American Board Of Radiology Mar 2012 - Feb 2018
    Tucson, Arizona Area
    Achievements:• Increased exam program’s system performance and security by spearheading and executing regular plans for Regression testing• Supported higher Development productivity levels with rigorous testing.• Contributed to reduce Time to Market and increased agility through creation and managing plans for Regression and Compatibility testing. • Headed up testing for all internal and user-facing initiatives for five years.• Aided in continually elevating User Experience across all company platforms.
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  • Bits On The Wire, Inc
    Website Production Specialist
    Bits On The Wire, Inc Mar 2010 - Sep 2011
    Tucson, Arizona Area
    Achievements:• Spearheaded website Interface, Development, and Quality Assurance for over 100 websites.• Supported increased performance and revenue growth by serving as the corporate liaison between agency clients and internal Management, Production and Sales teams.• Drove Development outcomes by heading up Quality Assurance testing and communicating regularly with colleagues in Development on the company’s native Content Management System.
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  • Learning A-Z
    Website Designer
    Learning A-Z May 2000 - Sep 2009
    Tucson, Arizona Area
    Achievements:• Supported company’s growth from a local startup to a $15M business through ongoing site testing, production, and cross-departmental collaboration.• Pioneered Learning A-Z’s approach to site testing and development as the first webmaster.• Lead vision for site structure and user experience across five main corporate websites.• Known for supporting greater agility and never missing a deadline over a nine-year period.
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Michael Sylvian Skills

User Experience Html Graphics Customer Service Project Management Microsoft Office Troubleshooting Css Management Newsletters Cms Mac Databases Photoshop Web Design Advertising Adobe Acrobat Dreamweaver Video Adobe Creative Suite Layout Brochures Quality Assurance Ui Testing Regression Testing Smoke Testing Git Adobe Photoshop Web Development Ios Development Html Scripting

Frequently Asked Questions about Michael Sylvian

What company does Michael Sylvian work for?

Michael Sylvian works for True Group, Inc.

What is Michael Sylvian's role at the current company?

Michael Sylvian's current role is Creating incredible user experiences through Quality Assurance 🟦..

What is Michael Sylvian's email address?

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What is Michael Sylvian's direct phone number?

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What skills is Michael Sylvian known for?

Michael Sylvian has skills like User Experience, Html, Graphics, Customer Service, Project Management, Microsoft Office, Troubleshooting, Css, Management, Newsletters, Cms, Mac.

Who are Michael Sylvian's colleagues?

Michael Sylvian's colleagues are Jim Lang, Catherine Morris, Joshua Langston, Darlene Drace, Lisa Grover, Brian Kofford, Nick Lombardi.

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