Michael Szekely Email & Phone Number

Netherlands

Portland, Oregon, United States

Portland, Oregon, United States

Portland, Oregon Area

Perform market analysis to identify strategic feature opportunities that drive the business forward as well as facilitate their prioritization and development. Manage the assessment and articulation of the strategic value and purpose for each major feature as well as the evaluation of post-launch performance against those goals. Help create and effectively.

Portland, Oregon Area

Transform high-level business objectives and ideas and break them down into small, testable stories that can be consumed by the scrum engineering and QA team. Partner with development team to manage story and epic creation flow and monitor execution within JIRA, taking ownershipand responsibility for being the subject matter expert for new features and.

Portland, Oregon Area

Collaborate with Digital Product Management team and business to drive roadmap prioritizationfor all digital platform and eCommerce integrated systems. Lead the specification of requirements, and story writing for integrated systems features and enhancements for acceptance and delivery into global system architecture. Communicate, consult, and collaborate.

Portland, Oregon Area

Partner with business teams to ensure all processes are efficient and functioning properly for seamless end to end order processing. Monitor order book and optimize processes to ensure maximum fulfillment. Manage all Zendesk operations and development. Own all fraud processes, KPI’s and third party fraud vendor functionality. Create and document operation.

Beaverton, OR

Responsible for providing second level problem resolution for all incoming serviceinquiries and providing guidance to support team. Perform all phases of troubleshooting including interpretation, analysis, research, and resolution of technical problems. Special focus on maintaining positive consumer experience by processing consumer feedback and.

Directly responsible for managing a portfolio of unsecured balances. Locate and contact customers to make arrangements for satisfying their due amount. Ability to offer payment plans and negotiate settlements for up to 50% off the balance in order to resolve. Developed effective collection/counseling strategies and successful negotiation techniques.

Communicated with customers regarding delinquent unsecured accounts and negotiated payments. Analyzed and evaluated customers’ financial situation. Skip traced.

Portland, Oregon Area

Worked with store manager and directly in charge of sales growth while maintaining credit standards, as well as the supervision of sales and credit employees. Balanced the management of sales and credit teams simultaneously. Responsible for store manager duties/paperwork in store manager’s absence. Personally assisted in collection calls for highly.