Michael T Email & Phone Number

Australia

Australia

Australia

• Coordinating with hospital operations leadership including oversight of nursing, and non-clinical functions on a day-to-day basis.• Establishing clear expectations and continuously measuring performance. • Maintaining focus on priorities. • Demonstrating success in creating and driving change that focuses on sustainable improvement.• Grievance addressing. • Coordinates the care of residents/clients on assigned shift. Communicates shifts concerns by unit to appropriate staff.• Maintains proficiency with computer scheduling system. Assists with scheduling as assigned.• Works with the staffing schedule and nurse managers to assure that vacancies are filled in advance.• Performs rounds at least twice each shift to monitor the conditions and care of acutely ill residents/clients.• Supervises staff and assures survey compliance on a daily basis. Provides guidance and support to staff to better plan work flow.• Receives reports throughout the shift. Completes reports for team members on each unit.• Assists RNs in assessing residents who are experiencing acute changes.• Meets routinely with the Associate Administrator and nurse manager group.• Assists with the development and implementation of nursing policies and procedures.• Serves and/or leads committees, as assigned, including, but not limited to, quality assurance, infection control, safety, etc.• Maintains prompt and regular attendance.Previous Position: Nursing Assistant, full time.Responsibility: • Works within the health care team under the guidance and direction of the Registered Nurse, to provide physical care for the patients to assist and maintain their activities of daily living, while promoting optimal independence

Australia

Assist clients with customer service needs maintaining the brand’s highest standards.• Achieve and exceed sales targets by maintaining right gross profit margins.• Ensure customer delight by delivering high standards of retail environment, product availability, high quality staff interface, resolution of customer complaints and maintaining high level of customer loyalty.• Coordinate with inventory department for procuring the right stock, maintaining the agreed stock level, ensuring quick stock replenishment. • Ensure that the store staff are in compliance with the policies and procedures of the company • Right product display, merchandising of the shop.• Qualify sales leads and assure each is directed to the appropriate sales team member in a systematic manner• Ensure the availability of packing materials, stationary, grocery, consumables etc • Maintain hygiene, health & safety, and other high standards of retail • Coordinate with the Accounts, HR, CRM, Marketing departments in order to ensure smooth functioning of store operations• Adherence to SOPs (Store opening and closing, staff timings, leaves etc)• Provide daily, weekly, and monthly reports to the management to facilitate strategy alignment and decision making • Maintain the assets and utilizing them to the maximum returns• Manage inventory in such a way that it is correctly accounted, available, provides high returns on investment• Ensure that all administrative processes pertaining to store staff & store operations are carried out in a timely manner• Provide leadership to the store team to improve their engagement and contribution by coaching, mentoring, and team building

Dubai; Uae

Responsible for managing the P&L and driving sales for the store through efficient store operations, visual merchandising, customer service delivery, motivation and retention of store personnel and adherence to company norms. • Effective resource planning for customer service • Ensure regular training of store staff on all aspects of customer service, product knowledge and selling skills • Create seamless customer service orientation among store employees by ensuring timely and efficient customer service• Assess mystery shopping feedback and prepare action plan for improvement sales and Commercial Profit• Achieve target productivity metric ( sales per person per day, staff per sqft) for the store • Actively seeks ways to achieve or exceed shop sales targets• Monitor and control expenses ( overtime, local, stock and consumables) through efficient store operations • Interpret and act on operational profit and sales reports generated through finance and focus on improving under-performing areas.• Ensure accurate stock merchandise and management (stock ageing , stock loss, space management) within the store • Oversee and monitor all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback• Oversee and monitor the inventory management in the store ( stock availability, order management, back store management, stock movement within store)• Ensure that the store is in compliance with the company policy for all employment and state laws, including wage and hour, human rights and equal employment opportunities • Ensure the company policy and procedures are communicated in a timely manner and adhered to accordingly • Oversee cash transaction entry and management ( petty cash, pos cash elements, change floats)

Certificate In Iii & Iv Disability And Age Care, Specialised In Spinal Injury And Age Care

• Works within the health care team under the guidance and direction of the Doctors /Registered Nurses, to provide physical care.

Bachelor Of Business Administration. University Of Bombay India, Business Administration And Management, General

Diploma In Computer Applications. Indian Institute Of Computer Studies