Shift Manager
CurrentI run the daily operations at Daventry International Rail port. I organise up to 9 members of staff split into 4 teams. This includes a traffic clerk, Kalmar drivers (reach stacker vehicles) and two shunt teams. Over a 24 hour period we have up to 24 arrival and departures to process. My role is to organise the staff keeping in constant radio communication. I also speak to customers on the phone dealing with any issues they may have or amendments to future/current services. It is my responsibility to manually input the train wagons and containers on to our system for billing and stock report measures. If any incident should occur it is my job to take control on the site stopping all works and to do the initial investigation. I am involved in monthly meetings where we discuss any issues raised by staff and any future health and safety proposals. As a shift manager I am also competent in all of our staff's skills and if they have any issues I am the first person they report to.