Michael Thomas Anderson Email & Phone Number

Washington, Dc, Us

Washington, Dc, Us

College Park, Md

Information systems administration, engineering, and support dealing with full IT life-cycle planning, purchase, installation, configuration, optimization, and management of IT infrastructure and data-center operations.Server Infrastructure - Microsoft Exchange Server / Active Directory on-prem, and Windows Server deployment and administration. Virtualized environment capacity planning, build-out, and management in legacy and Microsoft Hyper-V virtualization. Builds, configuration, and management of physical servers, switches, and data center infrastructure. Installation and management of server equipment, rack hardware, power, Ethernet and fiber optic cabling.Desktop Infrastructure - Windows OS deployment, enterprise email, network file share management, software configuration and update release management for 250+ department users and 300+ desktops and laptops. InfoSec, PC / Server / Laptop repair, and data recovery.Mobile Device Infrastructure - Blackberry Enterprise BES UEM server middleware and cellular mobile device software/hardware Android / iOS configuration for all department users.ArcGIS desktop, server, and web services development and mapping.Peripheral Infrastructure - Support of print management domain services and repair for all enterprise printers and copiers. Installation, maintenance, development, and troubleshooting of various public safety related hardware and systems: Panasonic Toughbook and Arbitrator/i-PRO vehicle video systems, body worn camera storage, network, and hardware. Emergency Communications Center IT support of e-911 VOIP and Motorola dispatch operation systems. ELSAG/Leonardo Mobile License Plate Reader (LPR) virtualization, software, and hardware.Networking connectivity management of domain network DHCP/DNS configuration for internal and external clients and devices.Training and development for personnel in IT policy, technological instruction, and material creation.

College Park, Md

Management and training of SOC personnel (staff of 30+) responsible for the University's 500+ CCTV camera system, license plate readers, and alarm/fire/nuclear reactor 24/7/365 system monitoring. Responsible for the initial creation of the supervisory position, along with new personnel interviews, performance reviews, scheduling, and development of SOC operations manual.Digital video evidence reviews and report creation for all Public Safety and local law enforcement requests on and around the UMD campus jurisdiction. Configuration of DVR equipment and PTZ camera programming, and University access control user management. Creation and update maintenance of custom campus camera mapping application utilized daily by the SOC from 2002-2012. Replaced with ArcGIS Flex API map application in 2013 while in new IS position. State's witness representing UMD in State Police and County Police criminal investigation cases.Desktop configuration maintenance, updates, and troubleshooting for Operations Center PCs and equipment.

Canton, Baltimore Md Headquarters

Corporate headquarters global command center support maintaining peak availability of critical production systems, including websites, proprietary software, and heterogeneous legacy systems, while providing both preventative and responsive issue resolution.Analysis and reporting for global business-wide communications regarding system issues, resolutions, and daily test results for client and candidate SLAs.Global company-wide monitoring of 1000+ servers to include Windows, UNIX, HPUX, AIX, LINUX, and Oracle Enterprise LINUX as well as monitoring and data manipulation of ORACLE, INFORMIX, and SQL server databases.Administration and Monitoring of production and QC environments using VMWare and monitoring applications including HP OpenView/Operations Manager and HP SiteScope.Global remote site server and test lab configuration utilizing the Citrix XenServer platform.Knowledge base article creation and editing for global command center technical procedures and guides.

Bachelor Of Arts - B.A., Psychology

Activities and Societies: Terrapin Leadership InstituteTheme focuses on Mental Health & Interventions / CyberPsychology | Social.

Bachelor Of Arts - B.A., Criminology

Master Of Science - M.S., Applied Information Technology

Additional Graduate Certificate and Concentration in Information Security and Assurance (InfoSec, NetSec) Master's Thesis: Securing.

Master Of Science - M.S., Business Management

In Progress

High School Diploma

Activities and Societies: Varsity Track and Field, National Honor SocietyNorth Bethesda / Rockville, MD