Michael T. Covington Email & Phone Number

Washington, District Of Columbia, United States

• Coordinate logistics for meetings, appointments, inventory supply orders, travel and catering needs• Host in-person and virtual meetings, webinars, and forums of 200+ attendees using Zoom, WebEx orGoogle Team• Update and manage the department website, events calendar, and department supply budgetspreadsheet using excel, Google sheets, Google and Outlook calendar• Perform multitasking skills to support 7 managing support staff• Able to work under strict deadlines and financial budgets• Process travel expense reports using Concur database• Create and process financial invoices and reports to submit to the company finance department usingAdobe Reader, Adobe Acrobat, Word or Excel, Google Docs and Google Sheets• Great with communication and interpersonal skills via email (Microsoft Outlook), phone, and in-person• Perform great attention to detail when coordinating council and regional meetings in office and out ofstate for groups of 200+ attendees• Obtain Government authorized travel waivers for committee members that live outside of the country• Create name badges using Microsoft Word and Badge Pro software• Create and edit reports, correspondences, agenda books, and documents using Microsoft Word, AdobeReeder, or Adobe Acrobat and Google Docs• Establish trust worthy relationships with executive staff, committee members, there families, andassistants• Provide reminders or invitations for upcoming meetings, events, appointments, drop-offs, and visits• Create web surveys to track event attendee responses for events and meetings using Survey Monkey,Doodle, When is Good, Google Calendar and Outlook calendar• Preform general office tasks, opening and sorting mail, update profile records, compile committeeappointment packages, correspondences and documents• Participate in staff development training classes, Writing with Clarity and Precision, Ways to AvoidHotel Attrition, and How to Manage Stress and Anxiety

Washington, District Of Columbia, United States

• Arranged travel and hotel reservations for office staff and executive staff members• Managed the National Academies of Sciences Executive Office (NASEO) senior director and executive staff members calendars• Oversaw the receptionist area, including greeting visitors and responded to telephone, email and in- person questions and request• Created and submitted travel expense reports using the Concur database• Obtained signatures for approval to submit to the company finance department• Assisted with Council and Regional meetings of 50+ attendees• Created and processed invoices to submit to the company finance department• Utilized Badge Pro and Microsoft Access to create personalization materials for committee membersduring committee meetings

Bethesda, Md

• Created and maintained online customer accounts • Sold account memberships to prospective members using Personify software to support corporate revenue goals• Responded to member inquiries received by phone, email, and fax with a high level of customer service and used cross promotion sales techniques

Annapolis Junction, Md

• Scheduled meetings, distributed meeting recordings and meeting notes• Assisted with developing on-boarding orientation program materials for meetings and employees• Independently created a file system to maintain personnel records for approximately 2,000+ formeremployees• Trained in DOD security policies for Personally Identifiable Information (PII) and Personal HealthInformation (PHI) to maintain personnel information confidentiality• Accessed electronic personnel records using People Link software to update and validate employeeinformation• Experienced working with confidential information

Hanover, Md

• Answered inquiry phone calls, and distributed quality customer service to better assist callers • Directed phone calls to appropriate personnel using computer switch board • Created and maintained Excel spreadsheets• Maintained vender contract files for management personnel

Largo, Md

• Created software warranty quotes for clients, such as the Federal Government and other commercial companies using company database and Excel • Entered and organized data using Excel to help make invoices easier to understand• Performed V-Lookups, and created Pivot Tables using Excel to categorize and edit data• Communicated directly with clients and personnel using Outlook regarding products and warranty quotes

Annapolis, Md

•Calculated daily sales goals for management to help create a sales goal for the day•Created a filing system for marketing ads to help management stay organized •Created Inventory Spreadsheets using Excel that would be used to categorize merchandise to be sent to corporate headquarters• Arranged sale floor marketing and advertising promotions• Implemented floor sets, window displays and mannequin presentations• Performed sales and customer service duties to better serve customers• Performed inventory counts• Balanced registers and the beginning and at the end of the day

Philadelphia, Pa

•Managed social media sites •Created event ads•Assisted with bookkeeping •Helped promote merchandise by advertising to different boutiques

Bachelor'S Degree, Fashion Marketing & Advertising

Activities and Societies: The Art Institute of Philadelphia

High School Diploma