Michael T. Covington Email & Phone Number

Washington, District Of Columbia, United States

• Coordinate logistics for meetings, appointments, inventory supply orders, travel and catering needs
• Host in-person and virtual meetings, webinars, and forums of 200+ attendees using Zoom, WebEx orGoogle Team
• Update and manage the department website, events calendar, and department supply budgetspreadsheet using excel, Google sheets, Google and Outlook calendar
• Perform multitasking skills to support 7 managing support staff
• Able to work under strict deadlines and financial budgets
• Process travel expense reports using Concur database

Washington, District Of Columbia, United States

• Arranged travel and hotel reservations for office staff and executive staff members
• Managed the National Academies of Sciences Executive Office (NASEO) senior director and executive staff members calendars
• Oversaw the receptionist area, including greeting visitors and responded to telephone, email and in- person questions and request
• Created and submitted travel expense reports using the Concur database
• Obtained signatures for approval to submit to the company finance department
• Assisted with Council and Regional meetings of 50+ attendees

Bethesda, MD

• Created and maintained online customer accounts
• Sold account memberships to prospective members using Personify software to support corporate revenue goals
• Responded to member inquiries received by phone, email, and fax with a high level of customer service and used cross promotion sales techniques

Annapolis Junction, MD

• Scheduled meetings, distributed meeting recordings and meeting notes
• Assisted with developing on-boarding orientation program materials for meetings and employees
• Independently created a file system to maintain personnel records for approximately 2,000+ formeremployees
• Trained in DOD security policies for Personally Identifiable Information (PII) and Personal HealthInformation (PHI) to maintain personnel information confidentiality
• Accessed electronic personnel records using People Link software to update and validate employeeinformation
• Experienced working with confidential information

Hanover, MD

• Answered inquiry phone calls, and distributed quality customer service to better assist callers
• Directed phone calls to appropriate personnel using computer switch board
• Created and maintained Excel spreadsheets
• Maintained vender contract files for management personnel

Largo, MD

• Created software warranty quotes for clients, such as the Federal Government and other commercial companies using company database and Excel
• Entered and organized data using Excel to help make invoices easier to understand
• Performed V-Lookups, and created Pivot Tables using Excel to categorize and edit data
• Communicated directly with clients and personnel using Outlook regarding products and warranty quotes

Annapolis, MD

• Calculated daily sales goals for management to help create a sales goal for the day
• Created a filing system for marketing ads to help management stay organized
• Created Inventory Spreadsheets using Excel that would be used to categorize merchandise to be sent to corporate headquarters
• Arranged sale floor marketing and advertising promotions
• Implemented floor sets, window displays and mannequin presentations
• Performed sales and customer service duties to better serve customers

Philadelphia, PA

• Managed social media sites
• Created event ads
• Assisted with bookkeeping
• Helped promote merchandise by advertising to different boutiques

Bachelor'S Degree, Fashion Marketing & Advertising

Activities and Societies: The Art Institute of Philadelphia

High School Diploma