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Michael Taney is listed as Experienced Call Center Executive at Foundever, a company with 99639 employees, based in Langhorne, Pennsylvania, United States. AeroLeads shows a work email signal at pffcu.org and a matched LinkedIn profile for Michael Taney.
Michael Taney previously worked as Director of Site Operations at Foundever and Vice President Operations at Aim Contact Centers. Michael Taney holds Bachelor Of Business Administration - Bba from Ashford University.
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Engaging operations and strategy leader possessing a winning blend of management expertise, skill in the oversight of teams, and practical experience in customer service, team leadership, program management, financial analysis, and project management.Leverages a unique mix of strategic and analytical expertise, consistently exceeding performance goals by aligning the effort of strong teams with organizational objectives.
Listed skills include Workforce Management, Call Centers, Operations Management, Vendor Management, and 37 others.
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Langhorne, Pennsylvania, United States
★ Oversees up to three contact centers, supervising teams of up to 15 direct reports overseeing hundreds of agents. Represents the Voice of the Client in all engagements with teams.★ Manages P&L, directing operating expenses to meet net profit targets.★ Promoted from Senior Workforce Manager to Director of Site Operations within one year of joining the.
Allentown, Pennsylvania, United States
★ Supervised three direct reports overseeing 200 call center agents.★ As one of the company’s first three employees, secured clients, procured technologies, and led Human Resources. Oversaw budgeting, strategic planning, and cost containment.★ Led a presentation that won the Lehman Brothers account, representing $2.5M in annual revenue, leading to the.
Bethlehem, Pennsylvania, United States
C3i, formerly called Telerx, is a business process outsourcing company specializing in global, high-touch consumer, patient, and end-user engagement. The network of global contact centers provides unparalleled, 24/7, multi-lingual support to customers in over 175 countries.- DAILY OPERATIONS: Supervised, scheduled and led a team of four supervisors and 45.
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Michael Taney works for Foundever.
Michael Taney is listed as Experienced Call Center Executive at Foundever.
AeroLeads has found 1 work email signal at @pffcu.org for Michael Taney at Foundever.
Michael Taney is based in Langhorne, Pennsylvania, United States while working with Foundever.
Michael Taney has worked for Foundever, Aim Contact Centers, and Telerx (Now C3I Solutions).
You can use AeroLeads to view verified contact signals for Michael Taney at Foundever, including work email, phone, and LinkedIn data when available.
Michael Taney holds Bachelor Of Business Administration - Bba from Ashford University.
Michael Taney is listed with skills including Workforce Management, Call Centers, Operations Management, Vendor Management, Contact Centers, Outsourcing, Customer Satisfaction, and Call Center Development.
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