Michael Tannahill Email & Phone Number

North Hollywood, Ca

This position provided me an environment to strengthen my leadership skills. In this role I set the tone and provided an example for my staff in maintaining professionalism and customer service. Investing the time to learn customers needs allowed me to improve upon their business. Coached my staff to advise a diverse customer base on the appropriate products for their project needs. This strategy increased our brand recognition and customer service. These factors have resulted in a sales increase of 15% across several segments, as well as overall sales increase of 12% year over year.

Torrance, California

This position developed my leadership skills. I arose to each challenge when learning the responsibilities of running a business and a store. Being the go to person for both my customers and staff pushed me to own the responsibilities of being a leader in my industry. Learning my role and holding others accountable allowed me to focus on growing the stores business.

Renton, Wa

As part of a company acquisition I was challenged with maintaining existing accounts to convert and stay with our brand of products.This position exposed me to Business to Business as well as retail consumers. I learned how to listen and educate customers on needs they may not need to know about our products. I directly helped with the transition to a new parent company, helping to build the brand within the local community. This was achieved from regular lead generation and customer engagement.

Federal Way, Wa

Granted the opportunity to interact with our guests in a higher capacity and needs fulfillment. Utilized customer service skills to meet the needs of customers and ensure their stay was enjoyable. Balancing the inventory of rooms for our highest occupancy while still giving guests the accommodations they seek was a rewarding challenge every day. My ability to develop positive customer relations ensured that the diverse client base I built returned and continued to work with me for each hotel stay.

Renton/Seattle

Provided the highest service possible in checking guests in and out while properly accommodating all their needs while staying at our amazing hotel.

Tacoma, Wa

Consistent Customer Relations starting with marketing my business, to gaining the trust of homeowner in working on their home. I extended this trust by training up to 14 employees to represent me along with that came time management and conflict resolution on the job-site. Financial responsibility and appropriate planning were essential to my skill-base to be successful. These skills have shaped and been tested thoroughly, building my competence and professionalism towards what work I apply it to. My job was to ensure all homeowners and employees remained happy. After conducting 212 face-to-face estimates with homeowners, I learned to effectively plan, delegate, and problem solve with people from all walks of life.

Tacoma,Wa

Self started and operated Landscaping Company, in which I conducted my own marketing, equipment maintenance and finances. I learned many valuable skills early on in keeping my customers happy. I offered moving, hauling, and painting services to expand business. My determination and work ethic grew my brand recognition throughout my community.

Bachelor Of Arts, Social Sciences, Minor In Sociology, Communications

Activities and Societies: Center for Civic Engagement, Student Entertainment Board- Films Committee

Education record

Activities and Societies: President of Link Crew, Vice President of Sparrow Club, Vice President of Key Club