Michael Tarlach Email & Phone Number

Elk Grove Village, Illinois, United States

At TapeCase, we design, convert, manufacture, and distribute highly engineered adhesive tape products. We add value to the highly engineered products we sell by enhancing their delivered formats by offering expansive tape converting services to provide a custom tape solution for nearly any application. Develops and implements best practices for a growing.

Bensenville, Illinois, United States

Project Manager, overseeing the acquisition of Elmac Technologies UK and Elmac Envisafe India. Focus on product integration, ERP interface, Microsoft Dynamics 365 CRM and Lead Generation Software (IIR) development and roll out. Developed and performed all training processes, KPI development. Created Gantt Charts to direct project.

Bensenville, IL

Protectoseal has more than 90 years of experience providing products and service for tank protection and vapor control. From our highly trained sales representatives to our professional engineering and design staff, you can rely on Protectoseal to provide the best possible solution for your specific application.Functioning Solutions Manager with Project.

Mchenry, IL

Jessup Manufacturing’s sweet spot is engineering and manufacturing adhesive coated films, non-slip tapes, photoluminescent materials, graphics media, and other specialty products. Our customers are primarily original equipment manufacturers (OEM) that use the custom materials in finished goods and large enterprises that choose us to make products for.

CGW is a growing international abrasive products manufacturing and marketing company. We seek to ensure, maintain, and improve partnerships with our current customers and to establish new business relationships. Our goal is to work with our distributor base to promote and provide CGW product lines to commercial, industrial and retail markets in the US.

• Service Manager role, responsible for managing a Laser Implementation Install, technical service specialist staff (call center) of 19 and overseas call center in India of 3. Assigned and coordinated training and.
• Led company implementation efforts of Enhanced Laser Forms installations and DSDA installations. This consisted of over 300 installs per month resulting in revenue that began at 100 million and grew to over “$600.
• Responsible for call handling of up to 200 calls per day through an Avaya, Teloquent call center system in reference to technical support and implementation issues.
• Responsible for managing technology driven change project efforts such as: systems conversions, client migrations, and new product delivery.
• Responsible for performing audit reports and evaluate workload based on status reports and analytical processes.
• Own all Quality Assurance processes. Responsible for developing and documenting new procedures for changing business. Provide feedback to R&D group(s) and Product Marketing regarding new hardware and software.

Assisted ADP A/E staff on-site performing installations of ADP Dealer Services Parts and Service Applications and assisted Field Engineer staff onsite with Hardware installation and configurations. Conducted onsite training to Parts/Service Directors and Branch Managers of Automotive Dealerships pertaining to ADP Dealer Service Software/Hardware.

Supervised the Chicago Mega Dealer (National Accounts) regional team of up to 20 technical analysts and partnered with product Team Leaders to manage workloads and critical clients. Collaborated with tech support & R&D to ensure timely resolutions to client and departmental problems and prevent problems from re-occurring. Served as escalation point for.

Technical Support for ADP Dealer Services, Parts/Service and Hardware Applications. Assisted in training of staff and client base both in house and on-site.