Michael T. Email & Phone Number

Herndon, Va, Us

San Jose, Ca, Us

I deliver oversight and direction to both internal and external IT teams to drive business transformations, customer success, sales growth and development of highly secure solutions for this global, publicly traded technology conglomerate. I create CIO and CEO perspective migration plans and roadmaps while ensuring scalability, stability, compliance, ease of management and efficiency. I build credibility and long-term, trust-based relationships to foster customer adoption of technologies. I also educate, shift mindsets and influence teams. I simplify complex environments to facilitate the natural migration from current to future state and serve as the SME for 3+ regions and 30+ Account Managers dispersed across 8 states. Additionally, I mentor 25+ sales teams and partners to articulate enterprise value well.During my tenure, I have:• Exceeded both product and software goals for 2020, despite the COVID-19 pandemic. • Been recognized with the Sales Achiever Award.• Moved the customer adoption rate by 52% through comprehensively learning the solution set, simplifying our messaging and relating to customer needs. I’ve consistently laid the foundation for customer converged network requirements, leveraging Cisco Intent Based Networking plus Meraki, Viptela, Security, Data Center and IoT platforms to securely segment and deliver access.

Pleasanton, California, Us

I initiated company relationships with partners and enterprise security teams to advance the sales and solution adoption for this VC-backed startup and AI security solution provider. I secured interviews, scheduled product demonstrations and conducted proof of concepts. I also managed pre-sales and sales prospecting activities while developing communication channels between stakeholders. I advised the executive management on information security risk, mitigation strategies, emerging technologies and digital trends. Most notably, I:• Advanced the solution’s enterprise readiness that was needed for government, financial, healthcare and other industries with SOX requirements and mandates. • Drove demand and selected key partners as the fourth employee hired into the company. I recruited and signed 3 of 5 national channel partners during my tenure. I listened to these partners and gathered details critical for making solutions work in Mobile end user environments. I also helped manufacturing customers build up their tech stack with stickier solutions and need-based upgrades.• Secured and conducted 9 Proof of Concept (POC) engagements, within my first 3 months, across Government, Enterprise, Healthcare, Manufacturing, Financial Services, Higher Education and Retail industries.• Persuaded the executive team to initiate a Threat Researching Service that enabled upselling, garnered 90% adoption and increased revenue per deal by 33%.• As SE and SEM created and standardized policy and procedures governing proof-of-concept data collection, POC and production deployment and third-party integration guidelines.

Lexington, Ma, Us

As the third employee hired into this award-winning Cloud Solutions, Networking Technology and Managed Services company, I established Sales and Operations Engineering teams and developed and executed the Information Technology vision, systems, strategies, plans and initiatives. I oversaw all IT projects, managed resources and built, managed and continuously improved the organization’s infrastructure and risk management practices. I negotiated contracts with current and prospective vendors to drive optimal service levels and cost containment. I also aligned technology investments with business objectives, prepared and monitored IT budgets and built, developed and motivated a high-performance team. I also fostered a culture of innovation, transparency and accountability.Additionally, I:• Built an 8-figure book of business, established solution practices and developed 3 to 5-year integration and upgrade strategies for key accounts. I also contributed to the company’s sales strategy and directed numerous sales opportunities.• Constructed IT, Pre and Post Sale Engineering teams and established learning programs and accountability for every role in the organization. I also initiated and developed high margin Technical Support Practice that provides Tier 1 support, Tier 2 support and an effective escalation process. I successfully expanded with a Managed Services Practice that garnered a NET Promoter Score of 52 (a world class NPS rating). • Aided company growth from $0 to 9-figure annual revenue and from 3 to 300+ employees. I examined the organization’s GTM solution portfolio and structure, subsequently bringing on new manufacturers to create a best-in-breed technology approach.Early Career:INTEGRATION PARTNERS CORPORATIONSales Solutions Architect | Pre/Post Sales Engineering Manager | Director of Engineering