Continuous Improvement Practitioner
CurrentReports to the Director Model Office and introduce and coach continuous improvement methodology across the Immigration New Zealand (INZ) Model Office. The purpose of the Model Office is to create a safe and supporting space to develop and test new ways of working that empower our frontline people to make real-time operational improvements.Contribute to forming the toolset for continuous improvement and will provide training, guidance and mentoring to build the mindset, toolset and skillsets for our frontline kaimahi so that they can continuously improve the way that they work. Collaborate with subject matter experts across INZ and MBIE and will work closely with other members of the Service Design branch to ensure continuous improvement methods, toolsets and learning are embedded into the wider INZ operations and ongoing success measures are in place.