Michael Ternes Email & Phone Number

Baton Rouge, La, Us

• IT Audits and Risk Assessments for financial institutions• Internal and External Penetration Testing• Social engineering and Cybersecurity Compliance

• Outside sales representative for tree care division.• Contract acquisition for municipal and commercial contracts.• Manager of tree care division of company.

Hartland, Wi, Us

• Commissioned sales for batteries, bulbs, and device repairs.• Repaired cell phones and tablets: screens, batteries, and other components.• December 2016: #1 Sales leader in district of 42 sales reps.

• Lead Sales Representative. Helped grow company revenue by 200% through contract acquisition and residential sales.• Responsible for hiring, training, and growing all aspects of the business from operations employees, labor, and leadership positions.• Designed successful sales techniques/strategies/tactics from customer and market feedback.• Operations management including human resources, scheduling, talent acquisition, maintenance and repairs.

Duluth, Georgia, Us

• Co-managed various plant nurseries with annual sales ranging from $2 - $4 million per year. • Devised and implemented strategies to increase sales and productivity. • In charge of all store receiving, merchandising, upkeep, and ordering of hard line goods. • Directly supervised a team of operations employees to ensure departments were in order, priced, safe, clean, stocked, and pleasing / intuitive to shop. • Assisted with supervision of sales staff and cashiers.

Us

• Co-managed various City City locations. • Served in various roles throughout my time with the company ranging from Merchandiser, Sales, Operations Manger, and Sales Manager. • Developed key behaviors among associates to provide top notch customer service and maximize sales. • Exceeded personal sales targets to lead the sales team by example. Drove key initiatives and drivers through the store to exceed store sales targets.• Started Circuit City's store's "Firedog" program as an Information Technology specialist and became the Conyers location first in home / in store computer and home theater installation tech.

• Drove sales in the computer department. • Analyzed departmental and individual's sales performance and reviewed them with the associates. • Led the department to become number one in service plan attach rates, in home installations, and credit signups.

Master'S Degree, Cybersecurity And Information Assurance

Bachelor'S Degree, Information Technology

Education record

College Prep Diploma