Michael Tesch Email & Phone Number

Sacramento, Ca, Us

Sacramento, Ca, Us

Oakland, California, Us

Kaiser Permanente’s Edge Security addresses endpoint network devices such as medical, pharmaceutical devices and automation devices. The Controls Factory provides vulnerability testing, device patching and device hardening.• Verify, validate, and implement security recommendations from Assessment Factory and manufacturers to ensure system compliance and security.• Work on and applied security controls involving host-based firewalls, network services, applications, protocols, ports, encryption in transit, ACLs, and physical security.• Create and maintain comprehensive implementation documentation through thorough testing for deployment on controls requiring changes to meet security and compliance requirements.• Utilize network and security tools such as NMap/Zenmap, Forescout, Armis, nGeniusONE (NetScout), Phosphorus, and CyberArk to capture proof and evidence of successful control implementations.• Coordinate with managers and on-site technicians to perform testing and gather additional evidence for devices requiring further validation.

Broomfield, Co, Us

SCL Health(now Intermountain Health) is transitioning from their former CMMS system to Nuvolo/ServiceNow. SCL Health has adopted the AEM (Alternative Equipment Maintenance) schedule for their medical and facility devices. The checklists are critical to standardizing maintenance, identifying failure points and providing documentation for adjusting maintenance schedules.• Consulted with managers and directors weekly for the design and implementation of the checklists and progress of the amount of completed procedures• Researched and created 1700+ questions for 200+ checklists (procedures) for high-risk and infectious control equipment• Gained experience working in ServiceNow in both Test and Production environments

Sacramento, California, Us

Promoted into the position to test and standardize secure device connectivity to the network and to prepare and test medical devices for network changes. Support the department’s diagnostic programs and computers ensuring field service technicians maintain the correct version of tested software needed to diagnose devices assigned to them.• Initiated, identified and proposed resolutions for network changes impacting medical device connectivity. Investigated and diagnosed device incompatibilities with the network and collaborated with cross-functional and multidisciplinary teams to identify and resolve those issues. Maintained accounts and connectivity for 6,000+ devices. • Established an efficient system for technicians to independently create unique accounts for each wireless medical device. Significantly, reducing the time to join new medical devices to the network.• Created a secure and traceable system for technicians to download and/or update their own diagnostic software, reducing the dependence on the IS department and time for application installation.• Designed a program to automate gathering of needed information from medical devices to add to the device inventory (CMMS) system, including OS and version information, network information (MAC address, IP addresses) and vulnerability information (security patches applied and/or ports closed).

Sacramento, California, Us

Trained to become an Imaging Technician when eQuip made the decision to close the depot. Promoted to assist in configuring and installing medical devices in four hospital moves, the conversion of over twenty acquired imaging centers and the implementation of a new PACS imaging system enterprise wide and bring mobile imaging devices up to date with maintenance and repair. • Transformed the mobile imaging device maintenance inventory within six months by performing maintenance and repair on all assigned devices and reducing calls on those devices by 60%. Within the first year, completed the highest amount of preventative maintenance (PMs) in the imaging department, while providing coverage for technicians on vacation or medical leave.• Lead hospital move and two external facilities in migrating imaging devices to new locations, including verifying operation and network and PACS configuration. Successfully organized and coordinated with site managers and vendors in the installation of four Cath Lab rooms to operation within five days.• Investigated and solved a common reported issue with CR devices that resulted in a cost savings of $20,000 per reported incident.• Developed interpersonal relationships through exposure to several teams leading to more efficient support and better understanding of the role of medical devices.

Sacramento, California, Us

Advanced to Senior Depot Technician (Biomed III) in recognition for expanding repair capability, efficiency in turnaround time and low repair returns. This role was expanded to address a growing need to address the department’s increasing amount of computer and network issues. • Maintained the most repairs in the depot while repairing a wider array of devices including same day or next day repairs on desktop and laptop computers. Resolved most reported network, computer or software issues within 24 hours or less.• Developed a process to allow older 16-bit diagnostic software to work on Windows 7, reducing the expense, need and risk of technicians needing an additional laptop to perform preventative maintenance, calibration and repair.• Mentored and trained several technicians in troubleshooting and repairing devices and using diagnostic and inventory software.

Sacramento, California, Us

Sought out by a former manager to work in the depot, based on previous experience in demonstrating my understanding of electricity, electronics, mechanics, hydraulics and pneumatics as well as proficiency reading schematics, soldering and ability to use a variety test equipment. • Repaired a variety of medical devices from over 10 hospitals in a fast paced demanding environment including providing repair estimate cost and completion time to the technician and/or the client.• Developed a custom parts list from ordered parts. Reduced ordering time to minutes with more information filled in and less errors. • Consistently performed a high volume of repairs while maintaining 90% productivity and the least returned work/rework.