o Responsible for ensuring maximum profitability of multiple retail centerso Drive sales to achieve company objectiveso Continuous assessment of all staffing needs, training and development of personnelo Recruit, hire and retain top talento Implement and manage operational processes to exceed customer expectationso Creates a customer focused environment in all areas of each store

Territory Manager June 2010 – October 2013 promoted fromSenior Marketing Representative June 2007 - June 2010 promoted from Marketing Representative June 2001 – June 2007o Total operational responsibility for a $150 million territory of 14 retail locationso Ensures each site operates at optimal levels in areas such as… Show more Territory Manager June 2010 – October 2013 promoted fromSenior Marketing Representative June 2007 - June 2010 promoted from Marketing Representative June 2001 – June 2007o Total operational responsibility for a $150 million territory of 14 retail locationso Ensures each site operates at optimal levels in areas such as location appearance, product merchandising, vendor relations, employee development, and financial performanceo Analyzes and measures business trends in order to develop and implement business plans to maximize sales and meet or exceed operational goalso Reviews store trends and recommends and initiates changes for maximizing goals and objectiveso Builds and maintains vendor/partner relationships through the creation of value propositions resulting in win-win programs that increase profitability for both partieso Actively recruits high caliber management personnel and support the stores’ recruitment efforts for non-exempt personnelo Trains and develops store management in all aspects of the business; supports and monitors training and development for all store level personnelo Continually evaluates and reacts to performance issues through the use of coaching and appropriate corrective actiono Troubleshoots and problem solves various issues and/or complaints from customer and/or associates Show less

o Partnered with management team to build effective sourcing resources for nine territorieso Conducted searches for candidates using traditional and creative sourcing methods, including but not limited to, online searches, internet postings, job/career fairs, local colleges, referrals and cold callingo Demonstrated skills in recruiting passive candidates, profiling people, gauging chemistry of candidates for fit and understanding their motivationo Built and maintained network of… Show more o Partnered with management team to build effective sourcing resources for nine territorieso Conducted searches for candidates using traditional and creative sourcing methods, including but not limited to, online searches, internet postings, job/career fairs, local colleges, referrals and cold callingo Demonstrated skills in recruiting passive candidates, profiling people, gauging chemistry of candidates for fit and understanding their motivationo Built and maintained network of potential candidates through pro-active market research and on-going relationship managemento Conducted in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences through high offer-to-interview ratios within an appropriate and consistent timelineo Determined candidate suitability by evaluating requirement, negotiating compensation package, assessing relevant experience, education, skills and personal qualifications to determine pay type/rateo Implemented new processes and fine tuned standard processes for recruiting to deliver the highest quality results Show less

o Responsible for establishing and maintaining superior customer service levels at gas stations and convenience storeso Accountable for the operation of an eleven million dollar retail facility by ensuring maximum sales and profitability o Analyzed and measured business trends making adjustments to business plans as necessaryo Ensured appropriate merchandise stock levels, presentation, and assortment in all departments o Reviewed store trends and recommend and initiated changes… Show more o Responsible for establishing and maintaining superior customer service levels at gas stations and convenience storeso Accountable for the operation of an eleven million dollar retail facility by ensuring maximum sales and profitability o Analyzed and measured business trends making adjustments to business plans as necessaryo Ensured appropriate merchandise stock levels, presentation, and assortment in all departments o Reviewed store trends and recommend and initiated changes for maximizing goals and objectiveso Comparison shopped and reported results with supervisor and corporate office and made appropriate price adjustments as requiredo Ensured each customer received outstanding serviceo Ensured compliance with state and federal laws and company policieso Continually evaluated and addressed performance issues and actively recruited high caliber associates and assistant managers Show less

o Responsible for restaurant operations of a $6 million dollar territory including the development and execution of the district business plan for nine restaurantso Worked closely with general managers on problem solving and execution of their business planso Responsible for management development, strategic planning, staffing and marketingo Performed quality assurance inspections

o Developed and executed a business plan for a $900 thousand dollar restauranto Responsible for daily operations and quality assuranceo Trained and developed font line employees and ensured employees performed job responsibilities