Michael Thell Email & Phone Number

Mendota Heights, Minnesota, United States

• 2/2021 - PresentManage water treatment technicians. Provide metrics to assist in improving efficiency and revenue. Provide in field support and training, establish expectations for employees and handle customer.
• Spearheaded process improvement initiatives to reduce service costs.
• Defined clear targets and objectives and communicated to other team members.
• Established team priorities, maintained schedules and monitored performance.
• Communicated best practices among on-site and external personnel to align efforts and goals.
• Used water treatment expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Eagan, Minnesota, United States

• Allied agency providing residential and commercial moving services locally, across country, and around the world.; Provided labor to load and load long distance moves, drove cross country maintaining an accident free.
• Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
• Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
• Dropped and hooked trailers and changed configuration of equipment.
• Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
• Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents.