Michael Thendres Email and Phone Number

• Apply project management to effectively utilise resources through to project completion• Plan events with attention to financial and time constraints• Manage and monitor product quality and service satisfaction trends, evaluate and address issues and make improvements accordingly• Proficiently use CRM tool to manage client accounts

• Conducted market research and created a clear marketing and financial plan for the next two years of its business to shape the business goals• Investigated, estimated, and constructed bundled pricing strategy• Provided solutions for Monkey Baa Theatre Company to increase overall season subscription ticket sales per year• Developed a good intercultural understanding by working with a diverse team

• Researched markets, demographic, trends, and other data related to FindaConsultant’s products• Analysed market’s offering, market share, and promotional materials• Created detailed reports with research findings and analysis to shape FindaConsultant’s marketing strategy • Recommended specific marketing approaches to achieve FindaConsultant’s desired sales goals• Helped to come up with new service offering to increase shares in existing markets

• Contributed the implementation of marketing strategies• Prepared content for publication of marketing material • Collaborated with managers in preparing budgets and monitoring expenses and overseeing department’s operations• Planned advertising and promotional campaigns for products or services on variety of media • Planned product management and product marketing to deliver the right product at the right time for targeted customers• Liaised and answered enquiries from media, individuals, and other organisations via telephone, email, and social media

• Undergone an intensive training for advertising, direct marketing, social media marketing, internet sales and public relations• Initiated a process improvement project to simplify the team communications by Sales and Marketing Department• Provided customer service support by answering client inquiries and complaints