Michael Thomas Email & Phone Number

Oklahoma City, Oklahoma, United States

-Handle 100+ customer interactions per day via phone, email, and fax with inquiries and problems related to all permits issued by the City of Oklahoma City. -Process and balance payments for numerous departments and ensure transactions are allocated to the correct department. -Receive and process large quantities of information from various contractors to determine whether a permit is needed, proper fees for the permit, and types of inspection required on all plumbing, mechanical, electrical, boiler, and insulation work performed in Oklahoma City.

Oklahoma City, Oklahoma

-Exchanged information with citizens regarding the interpretation of codes and ordinances when investigating complaints, and while conducting inspections, to determine if City ordinance and code violations have occurred.- Verified and enforced municipal licensing requirements for business operations and occupancy. - Researched and compiled property and land use information.- Prepared reports, notices, and citations regarding identified code violations.

- Worked independently to read and record data from water meters for utility billing. - Walk or drive routes with an average of 600 meters per day. - Assist citizens with questions pertaining to the meter reading procedure as well as questions or concerns about utility billing. - Report and exchange information regarding irregularities and problems encountered while recording water meter data.

Oklahoma City, Oklahoma

Oklahoma City, Oklahoma Area

Oklahoma City, Oklahoma Area

-Directed operations of Lumber Yard including shipping/receiving, dispatch, load building, re-manufactured products, and customer loading in the yard. - Executive level Manager, Managed 30+ Employees. - Engaged in staff interviewing, hiring, training, evaluation, discipline. - Developed and improved more efficient processes in all of my managed areas as well as processes in other departments of the company such as, Purchasing, Inventory Control, Inside and Outside Sales, and Door and Window Operations.- Implemented new safety procedures for the company and trained all employees on these procedures.

Yukon, Oklahoma

- Managed team of 8-12 drivers, scheduled loads and ensured on time loading and delivery.- Responsible for hiring and training new drivers.- Held individual and group meetings to ensure drivers were up to date with new company policies, as well as DOT safety regulations, and rules.- Reduced and controlled expenses by developing a better fuel management program, and ways to cut down on repair costs.- Negotiated contracts and prices, while providing excellent customer service, with current and potential customers of the company.

Accounting And Business/Management

Physics/ Business

High School, General