Michael Thomas Email & Phone Number

Egypt

Egypt

Im an entrepreneur who works with more other co-founders to establish and direct the activities as below Identify opportunities or areas where consumers may want or need a product that does not yet exist. A successful view of our market segment and industry, identifies what is working and what needs are not yet being addressed, and determines whether that.

Egypt

Prepare a process map for requested projects to ensure that the final proposal and documents realistically fit the business need and the ability of the organization to deliver on it. The project requests may be internally generated by Strategic Operations or requested by external departments within BCD. Type of project requests include but are not limited.

Egypt

*Manage daily customer service activity within their respective customer service team.*Serve as the first point of escalation for customer queries/problems that customer service representatives in the team are unable to close or resolve.*Ensures customer service coordinators adhere to the BCD philosophy of personal and local customer service.*Own all.

Egypt

Senior Travel Counselor for groups & events for (Novartis Pharma Egypt), (Vodafone), (Etisalat), (Astrazinca), (Microsoft), (Unilever), (Abbott)October 2012 – Present Monitor policy compliance, projects and manage daily operational duties.* Ensure compliance with client's corporate travel policies* Ensure compliance with company's procedures and policies.*.

Riyadh, KSA

Create and develop a business plan in accordance with the company objectives, goals, commercial terms, conditions and targets.Promote and sell products and services to achieve pre-determined goals.Produce and implement a sales and marketing plan making full use of electronic measures, technology, Web Sites and other media.Contact, call on, manage and.

Egypt

2009 – 2012 Senior Travel Counselor (Dar El handsa) (Asec Group) (Maf El fatem group) (Gisco petroleum service) (Tide Water Marine) ( Aqua Delta ) ( Synergy ) (ECS)* Deal with clients and customers on a daily basis. * Book flights, tickets sales, travel insurance, car hire etc. * Work as part of a team selling holidays. * Responsible for providing detailed.

* obtain and evaluate all relevant information to handle product and service inquiries * provide pricing and delivery information * perform customer verifications set up new customer accounts * process orders, forms, applications and requests * organize workflow to meet customer timeframes * direct requests and unresolved issues to the designated resource.

* respond promptly to customer inquiries handle and resolve customer complaints * obtain and evaluate all relevant information to handle product and service inquiries * provide pricing and delivery information * perform customer verifications set up new customer accounts * process orders, forms, applications and requests * organize workflow to meet.

Master Of Business Administration (Mba), Business, Management, Marketing, And Related Support Services

Foundation Degree, Aviation/Airway Management And Operations, A

Activities and Societies: iata/uftaa international travel & tourism training program Study the basics of the travel and tourism industry.

Associate'S Degree, Accounting And Business/Management, A

Bachelor Of Commerce (B.Com.), Accounting And Business/Management, B+

Activities and Societies: Student Union member for 3 years theater and music division It is one unique place where all fatigue limits are.