Michael Thomas, Pharmd Email & Phone Number

Mars, Pa, Us

Pittsburgh, Pennsylvania, Us

Irving, Texas, Us

A skilled synthesizer, diligently monitoring market dynamics, conducting research, and defining innovative capabilities and products primed for market introduction. Within the Product team, I play a pivotal role in orchestrating the interplay and communication of our entire product portfolio. As the driving force behind our Clinical Services vision, I shape the trajectory that directly impacts our customers' lives.My success hinges on a comprehensive grasp of our product capabilities, strategic objectives, and the alignment of product evolution with our overarching vision and portfolio strategy. My forte lies in effectively conveying this vision, requirements, and priorities to diverse teams. Collaborating closely with marketing and customer-facing units, I champion our platform and other product domains, driving synergy and resonance.Key Responsibilities:- Define and meticulously research business requirements, foster regular customer engagement, and collaborate seamlessly with Domain Owners, Product Strategists, and Business Analysts.- Conduct thorough market analyses to decipher present and future trends, identify market segments, and cater to customer needs.- Spearhead product area roadmaps, synchronizing efforts with fellow product managers and devising strategic plans to tackle dependencies.- Remain attuned to industry shifts in software development, adapting our solution to these changes for sustained relevance.- Lead customer feedback sessions, fostering internal comprehension of customer use cases.- Ensure alignment of internal and external business needs, effectively prioritizing and conveying them for streamlined release planning.- Develop informative materials, including presentations and demos, to proficiently educate other teams on new capabilities.- Actively participate in ideation processes within both customer and internal communities.- Exhibit an astute understanding of the competitive landscape, informing strategic decisions.

Pittsburgh, Pa, Us

As the leader of the pharmacy operations team, I oversee the meticulous execution of time-sensitive, precise, and top-tier shipments of specialty medications. Key responsibilities encompass:- Executing the dispensation of specialty prescriptions in strict alignment with legal standards.- Delivering comprehensive patient education and counseling, spanning both specialty and non-specialty drug therapies, along with rare/orphan disease management. I design and implement effective patient care plans.- Assessing and conveying pharmacovigilance data to pharmaceutical manufacturers, ensuring adherence to regulatory requirements.- Pioneering insurance and pharmacy benefit audit requests, navigating complex processes adeptly.- Orchestrating seamless collaboration with interdisciplinary healthcare professionals, achieving optimal therapeutic outcomes.- Pivotal in driving pharmacy growth and performance, I conceive and operationalize growth-centric strategies.- Fostering a team culture rooted in collaboration, enthusiasm, and empathy, I cultivate an environment that nurtures and supports my colleagues.

St Louis, Us

In this capacity, I played a pivotal role in the daily operations of the pharmacy, leveraging my clinical expertise as a subject matter expert. Key highlights of this role encompassed:- Upholding rigorous adherence to industry and company health, safety, and legal protocols.- Delivering comprehensive patient counseling on precise medication administration, optimal dosage, proper usage, and potential side effects.- Conducting meticulous analysis of patient drug regimens and medical histories to ensure dose accuracy and avert adverse reactions; promptly reporting adverse events to drug manufacturers.- Overseeing the end-to-end process of order verification and shipment, while implementing robust risk mitigation strategies. I collaborated closely with manufacturers to ensure medication safety.- Nurturing collaborative relationships with the pharmacy team and healthcare professionals, fostering a collective drive towards achieving shared objectives.- Earning recognition as a subject matter expert and respected thought leader, notably in the internal processing of high-touch prescriptions between Accredo Health Group and Express Scripts.- Spearheading the Pulmonary Arterial Hypertension Therapeutic Resource Team (TRC), resulting in outstanding production numbers and elevated patient satisfaction.- Assumed a mentorship role, guiding and training new hires to ensure their seamless onboarding and integration.

Woonsocket, Ri, Us

During this tenure, I assumed the role of a pharmacy manager, undertaking rotations across various stores. In this pivotal capacity, my responsibilities encompassed:- Astutely supervising pharmacy staff and orchestrating seamless operations across the spectrum, encompassing patient safety, meticulous regulatory compliance, stellar customer service, adept inventory management, sustainable profitability, and robust loss prevention strategies.- Rigorously verifying prescriptions, ensuring unwavering accuracy and maintaining an unwavering commitment to quality.- Providing comprehensive patient counseling on intricate medication therapy nuances, while offering well-informed over-the-counter recommendations to foster patient well-being.- Collaborating closely with esteemed physicians and nurses, channeling my expertise to deliver optimal drug therapy solutions, thereby enhancing patient care outcomes.