Michael Thorp Email & Phone Number

Omaha, Nebraska, United States

Product owner for Ineight Schedule (CPM based scheduling tool)Gather requirements for major application enhancementsGather requirements for platform integrationsExecute work using agile methods

Omaha, Nebraska, United States

Product Owner for InEight Progress (time and productivity tracking for the construction industry)Lead multiple teams: Progress Web, Time Center Web, Progress iOS, Progress AndroidProvide customer service to major enterprise clientsExecute work using Agile methods

Greater Omaha Area

Product Owner / Business Analyst working on proprietary construction ERP application "Operations Management"Lead teams to implement multiple new highly integrated web and mobile applications: (Personnel scheduling, equipment scheduling, punchlist tracking, quality management)Perform system user interface (UI/UX) design using wire-framing and prototyping toolsCreate, execute and coordinate application testing with onshore and offshore teamsExecute work using Agile methods

Provide analysis of current state application architecture• Make recommendations on acquisition of new technologies for strategic growth• Creation of business cases to support software acquisition• Creation of IT strategic roadmap for next 12 -24 months• Projects:o Enterprise reporting & data warehouseo Application integration through ETLo Managed File Transfer & Enterprise Workload Schedulingo Infrastructure - Redundant mission critical systemso Infrastructure – Creation of Network DMZ

(Corporate Projects) Train and mentor new business analysts for multiple business divisions Be involved with all stages of software development lifecycle for new system development projects Work with and provide guidance to teams of business analysts implementing new systems Implement Insurance Services data warehouse project for large insurance carriers Implement Insurance Services overpayment identification system Implement new probate identification and claim system(New Medical Survey System Implementation - 3,500 hour project) Implement new medical survey system platform responsible for 2 million dollars of new revenue for the company. Work with business owners to define new system business requirements Gather functional requirements for all areas of new system Create and execute all functional and system test plans Facilitate user acceptance testing with operations Convert existing clients from previous platform to new platform, including data mapping, business rules, and conversion testing. Manage post production system support and bug resolution Implement new clients on new platform(Recovery system enhancements and client implementations) Implemented multiple recovery system enhancements that have saved the company 100,000+ dollars: Integrated recovery system with SAS scoring application to drive the right accounts to the right collector. Implemented three phases of enhancements to recovery system to allow deceased accounts to be collected and reported on more efficiently. Enhanced recovery workflow to handle unsolicited payment events. Implemented new clients Citibank and Barclays Bank.

Recovery System Conversion Project) Gathered business requirements as part of RFP for new collection system acquisition. Reviewed vendor responses to RFP and participate in selection of new software vendor. Gathered and reviewed business requirements to determine project scope. Gathered current state functional and technical requirements from existing proprietary system. Lead database conversion mapping effort with vendor. Managed ongoing custom interface development effort with vendor. Co-Owner project build, test and implementation items. Member of project steering committee which made final business decisions on functionality to be implemented in new software. Member of Omnium Technology Review Board (TRB) which made recommendations on strategic use of technology.

Acted as project manager on multiple major financial services client implementations such as; Performed ongoing client support for new and established clients. Acted as liaison between business units, external clients and IT department. Permanent member of cross functional client teams to support operational client needs. Worked with in-house programming staff to implement technology solutions. Collaborated with other Business Analysts to develop standard forms and templates for requirements and test plans.

Installed and administered Brio Broadcast and On Demand Servers. Gathered and documented report requirements Integrated Brio into proprietary collection system to allow form letters to be system generated On Demand. Authored 260+ internal/client reports. Designed and built custom client reporting database that saved 100+ hours per month. Developed interactive business intelligence dashboards for executives. Trained organization on new reporting system. Tested and QA'd new reporting data warehouse. Optimized SQL statements and database structures for greater performance.