Michael Tilleman Email & Phone Number

Burlington, Vermont, United States

Strategic Sales Planning: Develop and execute tailored sales strategies for government agencies, targeting key clients.Relationship Building: Cultivate strong relationships with government decision-makers, collaborating closely to understand their needs.Contract Negotiation: Proficiently negotiate contracts and pricing to secure profitable government deals.

Olathe, Kansas, United States

Sales Achievement: Consistently met or exceeded sales targets and quotas, demonstrating a track record of revenue generation and business growth.Client Relationship Building: Cultivated and maintained strong relationships with clients, understanding their needs and providing solutions that resulted in high customer satisfaction and repeat.

Winter Park, Florida, United States

• Responsible for hiring and training new employees to meet corporate service standards while exceeding set sales/performance goals
• Developed scheduling for 30+ staff member to maximize store utilization
• Assembled ordering schedule to maintain spa and retail inventory
• Implemented social media and email marketing promotional campaigns
• Motivated team to maintain positive affective culture within the facility
• Transitioned organization onto mobile and tablet-based software system

Florida

• Collaborated with Sales and Delivery team to deliver a world-class customer service experience
• Coordinated alternative transportation for customers - increasing Tesla’s loaner utilization by over 200%
• Facilitated ongoing relationships with Hertz enterprise to expand alternative transportation coverage
• Used technical skills to actively troubleshoot with customers in real-time and determine future service needs
• Developed virtual service protocols to anticipate customers needs prior to arrival for their scheduled appointments
• Established loyalty with owners by developing ongoing long-term relationships throughout the service experience

Orlando, Florida Area

• Connected with local business owners to expand clientele
• Assessed client needs to determine appropriate action plan to maximize returns
• Exceeded client expectations by providing digital media content for online use
• Integrated modern web systems to expand business offerings
• Strengthened clients branding efforts through photography and videographyproduction

Winter Park, FL

• Analyzed market and developed strategies to maintain competitive advantage
• Cultivated customer relationships by empowering customer service team
• Designed promotions for email and social media ad campaigns
• Managed projects for necessary renovations of multiple store locations

3377 Forsyth Rd. Winter Park, FL 32792

• Organized and promoted fundraising and community events
• Developed community awareness through email campaigns and social media
• Created print and digital advertising/marketing material
• Determined new website needs; assisted in its design and management process
• Developed community relations with local business owners through Central Florida to acquire donations and auction items
• Expanded organizations branding efforts through photography and videography

3377 Forsyth Rd. Winter Park, FL 32792

Worked directly with under conductors and special education teacher with the children. Trained new hires. Coordinated expectations and concerns directly from supervisors to assistants.

Bachelor'S Degree, Marketing

Education record