Michael Tilson Email & Phone Number

Christchurch

I am currently a team lead managing a software development team (three developers) working on a set of inhouse products. I am responsible for the software systems and changes to these, along with the development team’s output, quality, and delivery.Key TasksOwnership of the systems and all system changesDefining and gathering business requirements, Writing, managing and prioritising user storiesBacklog management Quality assuranceRelease notes, and post release support

6 month secondment role to Fulton Hogan (from Computer Concepts Ltd) to work as a business analyst in the commercial stream on the NCTIR project.Key TasksProcess MappingProcess Definition (Creation)Process Improvements (HR and People)Data Analysis & ClensingKey AcheivementCleansed people data and migrated it form many systems and spreadsheets into one key system (Salesforce). This has resulted in organisation charts being created from system data (using Visio) in less than an hour. Previous to this the organisation use to hire a staff member for days at a time to specifically create these.Endorsement: Matt Thomas (Business Systems Manager)Michael has demonstrated an exceptional work ethic, working with every aspect of NCTIR. He is fast and diligent, a qualities that sit well with the Business Systems team. He has built a substantial process library and has helped numerous parts of the organisation and added a huge amount of value. His open and collaborative style will be missed – thank you Michael for all that you have done.

Christchurch, New Zealand

The business systems specialist role was responsible for migration of business acquisitions into the existing business tool sets, selection process of new systems, requirements management, systems support, vendor management, and testing of financial Integrations and enhancements.Key Tasks-Requirements management and communication during new business acquisition transition-Project lead transitioning new acquisitions into existing business systems-Data analysis, mapping and cleansing of data for migration-Business requirements for existing financial invoice and purchase order integration enhancements-Quality management and agile test lead for financial integrations and enhancements-Risk identification, mitigation and management during acquisition and development process-Process design and improvements-Maintain, engage and manage system vendors-Support end users within business system applications (Autotask, ITQuoter, Microsoft GP)-Documentation including process mapping and data flow of financial transactions between systems-User training

Christchurch, New Zealand

The role of the Procurement Systems Specialist encompassed the implementation and support of the procurement functionality and processes within the operational system Autotask. There was also extensive involvement in the financial integrations, and development testing.Key Tasks-Core team member implementing business operational software (Autotask)-Elicit, translate and simplify Financial integration requirements (Invoice and Purchase Order)-Agile test lead for financial integration testing-Design and review of test cases, process changes, project scope and acceptance criteria-Execute the test cases, report defects, define severity and priority of defects and perform regression testing-Business process design and improvements using Microsoft Visio and Promapp-Data analysis and data cleansing for data migration-Support end users within business system applications (Autotask, ITQuoter, Microsoft GP)-Documentation including process mapping and data flow of financial transactions between systems

Christchurch, New Zealand

Key Tasks-User support (Client)-Identifying and documenting software bugs and enhancement requests-Software testing for any bug fixes / new releases using agile methodology (Scrum)

Christchurch, New Zealand

Responsible as the business analyst / test analyst collaborating with the development team in defining the requirements for development of the Warehouse and Asset Management module in the existing in house toolset.Key Tasks-Extract, organize and manage the business requirements for the new warehouse and asset management modules-Designed inventory reports for development (stock on hand, stock movements)-Agile test lead on software functionality testing and sign off-Design and execute test cases, report and prioritize defects, perform regression testing-Development of documentation and standard operating procedures

Christchurch, New Zealand

This role supported the national procurement user base of approx. 150 users with general SAP and web based interface issues. As well as this, there was a continuous improvements program that required us to work closely with a developer to continually improve and enhance the software for initiatives, improvements and reduction in transaction time.Key Tasks-SAP user support for all transactional issues in relation to sales orders, purchase orders, warehouse management, Inventory, materials management and credits -User support for web based quote portal that integrated into SAP-Requirements gathering and definition of logic for software enhancements/developments-Software functional testing / user acceptance testing-SAP upgrade regression testing-Creation of business documentation (scoping documents, test scripts, process and user guides)-User training on new features being rolled out -Aged stock management and inventory variation investigations-Cost vs revenue investigations between sales orders and purchase orders-Price file management (configuration and uploads)

Christchurch, New Zealand

This was a sole charge position managing a small IT warehouse using SAP for all stock movements including receipting and dispatching of equipment.

Christchurch, New Zealand