Michael Tizard Email & Phone Number

Canada

Ontario, Canada

Ontario, Canada

Provide product solutions for incoming inquiries;• Review and evaluate plans and specifications;• Cross reference parts or equipment based on the requirements to meet the customers needs;• Determine commercial HVAC-R equipment (Low-Temp, Comfort Cooling, Heating and Ventilation) requirements to meet the individual clients needs;• Assist with projects and work with mechanical contractors and engineers;• Prepare quotations based on project plans/specifications and complete… Show more Provide product solutions for incoming inquiries;• Review and evaluate plans and specifications;• Cross reference parts or equipment based on the requirements to meet the customers needs;• Determine commercial HVAC-R equipment (Low-Temp, Comfort Cooling, Heating and Ventilation) requirements to meet the individual clients needs;• Assist with projects and work with mechanical contractors and engineers;• Prepare quotations based on project plans/specifications and complete proposals;• Prepare technical drawings and data sheets for clients’ approval;• Provide the contractor with material lists and quotations thru written and verbal communication;• Answer calls and written communications from clients, branch representatives, and external representatives;• Process orders in line with the proper company policies and procedures while communicating with all parties; (purchasing, sales team, logistics team, customers);• Provide after PO support with proper follow up with clients to ensure their full satisfaction;• Ensure projects take offs are accurate and complete;• Manage projects and work with mechanical contractors and engineers;• Inform clients on standard procedures;• Follow up with clients to ensure their full satisfaction, either verbally or in writing;• Assist with providing the best method to problem resolution when issues occur to ensure customer satisfaction while following company policies and procedures;• Work with internal and external departments to ensure customer satisfaction;• Respond to customers’ inquiries, questions, or complaints regarding products or services. Show less

Burlington, Ontario, Canada

Provide product solutions for incoming inquiries;• Review and evaluate plans and specifications;• Cross reference parts or equipment based on the requirements to meet the customers needs;• Determine commercial HVAC-R equipment (Low-Temp, Comfort Cooling, Heating and Ventilation) requirements to meet the individual clients needs;• Assist with projects and work with mechanical contractors and engineers;• Prepare quotations based on project plans/specifications and complete… Show more Provide product solutions for incoming inquiries;• Review and evaluate plans and specifications;• Cross reference parts or equipment based on the requirements to meet the customers needs;• Determine commercial HVAC-R equipment (Low-Temp, Comfort Cooling, Heating and Ventilation) requirements to meet the individual clients needs;• Assist with projects and work with mechanical contractors and engineers;• Prepare quotations based on project plans/specifications and complete proposals;• Prepare technical drawings and data sheets for clients’ approval;• Provide the contractor with material lists and quotations thru written and verbal communication;• Answer calls and written communications from clients, branch representatives, and external representatives;• Process orders in line with the proper company policies and procedures while communicating with all parties; (purchasing, sales team, logistics team, customers);• Provide after PO support with proper follow up with clients to ensure their full satisfaction;• Ensure projects take offs are accurate and complete;• Manage projects and work with mechanical contractors and engineers;• Inform clients on standard procedures;• Follow up with clients to ensure their full satisfaction, either verbally or in writing;• Assist with providing the best method to problem resolution when issues occur to ensure customer satisfaction while following company policies and procedures;• Work with internal and external departments to ensure customer satisfaction;• Respond to customers’ inquiries, questions, or complaints regarding products or services. Show less

• Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders; • Responsible to accurately enter quotations and orders into the system; • Responsible to ensure customers are provided with accurate pricing, inventory, and delivery information; • Required to make sales calls to new and existing customers to maintain relationships and to cultivate additional… Show more • Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders; • Responsible to accurately enter quotations and orders into the system; • Responsible to ensure customers are provided with accurate pricing, inventory, and delivery information; • Required to make sales calls to new and existing customers to maintain relationships and to cultivate additional business; • Responsible for preparing quotations and process orders on behalf of outside sales staff; • Responsible for responding to customers requests and inquiries in a timely manner; • Responsible for achieving sales targets and objectives as set by manager; • Required to understand customer needs and promote and up sell products; • Adheres to company safety policies and regulations; Show less

Hamilton, Ontario, Canada

Principal Duties and Responsibilities:· Organize and brief the Operations team to ensure the safe & timely loading/offloading of aircrafts and trucks.· Ensure warehouse and ramp staff follow safe work practices and act in accordance with Cargojet policies.· Delegate duties to Ground Handlers and oversee the performance and productivity of staff.· Lead by example in terms of work performance, professionalism and safety.·… Show more Principal Duties and Responsibilities:· Organize and brief the Operations team to ensure the safe & timely loading/offloading of aircrafts and trucks.· Ensure warehouse and ramp staff follow safe work practices and act in accordance with Cargojet policies.· Delegate duties to Ground Handlers and oversee the performance and productivity of staff.· Lead by example in terms of work performance, professionalism and safety.· Provide accurate information to Management and Cargo Movement Control.· Complete operational paperwork and perform audits to ensure accuracy.· Maintain & improve operations by suggesting time/cost saving ideas and operational strategies.· Prepare summary of daily report to Management and Cargo Movement Control.· Communicate with customers in a professional and courteous manner.· Communicate information to load planners in a timely manner.· Assist the Manager in the success of the operation by performing aircraft offload/load, cargo handling, and warehouse and customer service duties.· Collect, organize and distribute flight and freight information in a clear and organized manner.· Maintain a safe and clean working environment.· Notify Manager of all policy and procedure violations to ensure a safe and effective operation.· Perform other duties as assigned. Show less

The Safety Relieve Valve technician performs maintenance, assessment, repair, and testing on safety relief valves.ESSENTIAL FUNCTIONS:Repair and test safety relief valves.Perform disassembly, cleaning, inspection, measuring, reassembly and testing of valves at client location. Communicate timely updates to management, co-workers, and customers to ensure timely and successful completion of job responsibilities.Thoroughly complete all calibration and documentation… Show more The Safety Relieve Valve technician performs maintenance, assessment, repair, and testing on safety relief valves.ESSENTIAL FUNCTIONS:Repair and test safety relief valves.Perform disassembly, cleaning, inspection, measuring, reassembly and testing of valves at client location. Communicate timely updates to management, co-workers, and customers to ensure timely and successful completion of job responsibilities.Thoroughly complete all calibration and documentation associated with testing and repairs.Perform other related duties as assigned. Show less

MITIE provide facilities, property and asset management for some of the biggest public and private sector businesses in the UK. I was employed by MITIE Technical Facilities Management working on the Thames Water contract. Thames Water provides drinking water to 8.5 million customers, and manages wastewater services for 13.5 million customers. As the Mobile Engineer I was responsible for client liaison and maintaining and repairing various air condition and refrigeration plant.Carrying out… Show more MITIE provide facilities, property and asset management for some of the biggest public and private sector businesses in the UK. I was employed by MITIE Technical Facilities Management working on the Thames Water contract. Thames Water provides drinking water to 8.5 million customers, and manages wastewater services for 13.5 million customers. As the Mobile Engineer I was responsible for client liaison and maintaining and repairing various air condition and refrigeration plant.Carrying out routine servicing to plant and equipment across the portfolio. I demonstrated an ability to cope under pressure and able to adapt to changing circumstances by responding to reactive calls and prioritising accordingly. Excellent customer facing and communication skills.Strong methodical report/paperwork collating skills.Being able to undertake my own health and safety risk assessment for every job undertaken and also the health and safety of the client or members of the public. I completed all necessary Risk Assessments and Method Statements in accordance with UK regulations.To insure that I always had the correct permit to work as per job requirements. To safely and efficiently recommend and install new systems where identified. This included calculating the required heat load capacity for the new system by means of a software programme (AC Calc), being able to create and present a quotation to the client. Once approved, to source the materials and to install the new parts or system.To interpret blue print drawings and to be able to create and modify versions.I was held responsible for implementing an energy efficiency program by identifying and replacing Air Conditioning systems.For the electrical, Mechanical, Plumbing and also Combustion engineers I was given the responsibility to create and submit quotations on my supervisor's behalf and to ensure that the deadlines were always met, from costing to job completion time and at the highest standard. Show less

2nd Ventilation OfficerStarted my Career with Carnival UK onboard a Princess Cruises ship as a Cadet, worked on several vessels gain promotion to a 2nd Ventilation Officer.This was a vessel-based role that required being on board for 4 months at a time as the ship traveled between various ports worldwide.- In charge of maintenance and operation of A.C machines and assisted equipment.- In charge of maintenance and operation of provisions refrigeration systems and… Show more 2nd Ventilation OfficerStarted my Career with Carnival UK onboard a Princess Cruises ship as a Cadet, worked on several vessels gain promotion to a 2nd Ventilation Officer.This was a vessel-based role that required being on board for 4 months at a time as the ship traveled between various ports worldwide.- In charge of maintenance and operation of A.C machines and assisted equipment.- In charge of maintenance and operation of provisions refrigeration systems and associated equipment. - Responsible for the ventilation fitters and ratings.- Maintenance of chilled and frozen rooms.- In charge of maintenance and operation of the ships HVAC systems and associated equipment.- Maintenance of machinery space ventilation and associated equipment.- Upkeep of the Amos database in all areas of responsibility.- Maintain all records for Environmental compliance.- Maintain all records required for Public Health compliance.- Perform Emergency Duties associated with rank.- Training of staff as required.- Keep Chief Technical Officer informed at all times. Show less

Hnd, Mechanical Engineering Refrigeration

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