Michael Toole Email & Phone Number

St Louis, Mo 63141, Mo, Us

Currently serving as the Practice Director for Azure within the Microsoft National Business Unit. In this role, I align closely with the Microsoft partner program and go-to-market strategies to drive Azure consumption and professional services revenue growth. I provided leadership and direction to our Azure technical consultants and architects, ensuring high team utilization and effective oversight of delivery resources. I also spearhead our Microsoft Cloud Solution Provider (CSP) program to maximize savings for our clients and additional opportunities for revenue growth for Perficient.• Microsoft program alignment: Azure Migrate and Modernize (AMM), Azure Innovate, Solution Partner Designations, Specializations• Work closely with Microsoft account teams• Understand and align with customer business initiatives & objectives (customer advocacy)• Support technology strategy discussions and provide recommendations• Client presentations – Microsoft capabilities, technical approaches, project estimations & costs, milestones, etc.• Public speaking via MTC client enablement sessions (Generative AI, Azure, Copilot)• Serve as delivery lead and point of escalation for delivery challenges• Microsoft CSP growth strategies & sales enablement• Member of the Microsoft Partner Advisory Council (PAC)Industries:• Healthcare• Financial Services• Manufacturing• Automotive

St Louis, Mo 63141, Mo, Us

As a Delivery Director for the Microsoft National Business Unit, my role was integral in driving project delivery excellence and team leadership, while also supporting sales efforts with our sales team and the Microsoft account teams. I managed a robust team of direct reports and was responsible for maintaining utilization, project alignment, and career growth & training. I also worked closely with our global delivery teams (both nearshore and offshore), to ensure seamless project onboarding, execution, and client satisfaction. I collaborated with our Azure Practice Director and Microsoft alliance team and played a key role in enhancing our technical & delivery capabilities by aligning with Microsoft's go-to-market strategies.• Work closely with our Azure Practice Director and Microsoft alliance team for capabilities & Microsoft go-to-market strategies• Work closely with Microsoft account teams to align on client strategy & Azure consumption growth opportunities• Work with our Microsoft Portfolio Specialists and Account Developers to support account strategies & sales motions• Understand and align with customer business initiatives & objectives (customer advocacy)• Support technology strategy discussions and provide recommendations• Client presentations – Microsoft capabilities, technical approaches, project estimations & costs, milestones, etc.• Alignment with Microsoft Cloud Adoption Framework and Well-Architected Review• Provided leadership over the following project engagement types: infrastructure, landing zones, server migrations, application migrations & modernization, data platforms, and innovation with AI solutions & services.• Supported client initiatives for application modernization & DevOps transformation • Serve as delivery lead and point of escalation for delivery challenges• Responsible for maintaining consistent rate of monthly utilization for direct reportsIndustries:• Healthcare• Financial Services• Manufacturing• Automotive

St Louis, Mo 63141, Mo, Us

As a Senior Solutions Architect, I was responsible for interfacing directly with customers for technology strategy, requirements gathering, presentations, sales pitches, and project delivery. In this role, I worked closely with our sales teams to gather client requirements, align with their business initiatives, and provide delivery approaches to meet their needs. For client engagements, I was the face of the project and was responsible for the overall success of the engagement.• Served as the delivery lead for client engagements• Supported projects ranging from SharePoint implementations & customizations to heavily customized Azure solutions• Supported & led client presentations – technical approaches, project estimations & costs, milestones, etc.• Provided hands-on support for troubleshooting & technical analysis needs• Responsible for technical designs, architecture diagrams, integration approaches, migration approaches, and security alignment.• Provided leadership across both Perficient and customer project teamsIndustries:• Healthcare• Financial Services

Served as a senior-level consultant where I was engaged directly with customers for technology strategy discussions, presentations, and sales pitches. I was also heavily involved with customer engagements that involved a high degree of customization, integration, documentation, and testing/sign-off needs.• Estimation & project management• Team leadership for client engagements• Software design & architecture• Database design & optimization• Requirements gathering• Application roll-out, integration, and testing• Supported BI, analytics, ETL & Data warehousing implementations• Provided leadership and hands-on implementation efforts for multiple highly customized SharePoint implementations.• Technical lead for a custom digital asset management solution for a major Media and Entertainment company. This system consolidated 6 disparate applications utilizing a common Microsoft-based toolset to simplify administration and improve overall performance and maintainability. Used by over 2,000 users worldwide.Technologies: ASP.Net, Microsoft SharePoint Server, Microsoft BizTalk, Silverlight, WPF, Infopath, SQL Server (including SSRS & SSAS), Performance Point & Crystal Reports, Microsoft Interactive Media Manager (IMM)Industries:• Media and Entertainment• Healthcare• Financial Services

Based out of the US corporate headquarters in Southern California, I served as an IT Manager to support business initiatives required by VP and C-level executives. This role expanded my responsibilities from the IT Specialist role I had previously to include management-specific responsibilities listed below. This role also enabled me to interface more directly with senior leadership as well as become more familiar with software & hardware acquisition processes, people management, and budgeting requirements.• Interviews & management of direct reports• Provide effort estimates and timelines to complete initiatives• Interface with other business unit IT leaders, specialists, and managers to ensure security & operational requirements are upheld• Custom software development program leadership for custom CRM solution utilizing Exchange Server, custom Office Add-ins, .Net (C#), and Microsoft SQL server.• Implement and maintain an isolated IT environment for the local office.• Provide cost estimates for hardware & software acquisition needs• Led the efforts to renovate the technology & capabilities available in the boardroomIndustries:• Aerospace• Manufacturing

Based out of the US corporate headquarters in Southern California, I served as a technical lead to support business initiatives required by VP and C-level executives. These initiatives required hands-on experience with Microsoft technologies (primarily Windows Server, SQL, and .Net). In many cases, I served as the technical strategist who could quickly get up to speed on specific issues, diagnose problems, and provide technical recommendations and a strategy to move forward.• Custom software development & integration lead• Windows server administration• SQL server administration & optimization lead• Liaison to business unit IT teams & IT leadership• Troubleshooting lead• Identified and resolved major inefficiencies for a large-scale ERP system that was underperforming.Industries:• Aerospace• Manufacturing

Supported small business IT operations needs ranging from desktop deployment, server configuration, and network equipment installation. Clients were based in Southern California.• Windows and Linux server installation and administration• Exchange Server deployments & mailbox configuration• Supported local desktop deployment and administration needs• Supported physical on-site network installations• Physically built custom server and desktop systems to customer specificationsIndustries:• Dental offices• Multi-site retail locations• High-end home offices

Education record

Education record

Education record