Michael Torres

Michael Torres Email and Phone Number

Vice President of Training @ The ONE Group
Bradenton, FL, US
Michael Torres's Location
Bradenton, Florida, United States, United States
About Michael Torres

➥I am a highly accomplished, dynamic, and results-oriented operations executive with extensive experience improving restaurant profitability, driving revenue, and cutting costs. Since starting this position I have overseen the process of 9 consecutive 10 million dollar venue openings. My current role includes site selections for new venues, hiring and training of all managers and staff, project management support during construction and all aspects of new restaurants from day one to operational turnover. I specialize in finding and developing new talent from within our company to create a traveling team of 20+ new venue trainers and operators. I also oversee the training department for both brands in our growing company set in our Denver office. In between restaurant openings our travel team supports existing venues training programs and assists in all operational needs for FOH and BOH. I work across multiple departments to orchestrate a smooth opening timeline between all departments supporting the process. ➥My background includes experience at all levels of the restaurant industry, from a manager and an operator to senior multi-unit leadership. This in-depth knowledge gives me unique insights to develop and implement effective, customer-centric strategies and profitable venues. ➥I am adept at developing powerful teams and industry leaders, creating a culture of proactiveness, ownership, and accountability. ☛ Key Skills ☚ ✦ Training & Development✦ P&L Management✦ Marketing✦ New Restaurant Openings✦ Budget and Planning✦ Restaurant Operations✦ Culinary Management✦ Business Development ✦ Operating Systems & Standards✦ Site Selection and development support ✦ Commercial Kitchen Design ✦ Hiring Site Execution ✦ Multi-unit leadership - Multi-brand leadership ✦ Acquisitions of new concepts and integration into the brand✦ Supporting the recruiting of high level management ✦ Experience in markets coast to coast ✦ Company growth

Michael Torres's Current Company Details
The ONE Group

The One Group

View
Vice President of Training
Bradenton, FL, US
Website:
togrp.com
Employees:
479
Michael Torres Work Experience Details
  • The One Group
    Vice President Of Training
    The One Group
    Bradenton, Fl, Us
  • The One Group
    Assistant Vp Of Training And Nros
    The One Group May 2023 - Present
    Denver, Colorado, Us
    New restaurant opening completions: Opened STK in San Francisco & Dallas 2022 Opened Kona Grill Columbus, Desert Ridge & Riverton 2023 Opened STK Charlotte, STK Boston & STK Salt Lake City 2023 Opened STK Washington, DC Kona Grill Tigard and STK Aventura, STK Niagara Falls CA in 2024 Oversee the training department over both brands out of our office in Denver. Lead the NRO process for STK and Kona Grill while managing a team of 20+ field operators who assist in the new restaurant opening process from hiring site to operational turnover.
  • The One Group
    Senior Director Of Growth
    The One Group Mar 2022 - Jan 2024
    Denver, Colorado, Us
    New restaurant opening completions: Opened STK in San Francisco & Dallas 2022 Opened Kona Grill Columbus, Desert Ridge & Riverton 2023 Opened STK Charlotte, STK Boston & STK Salt Lake City 2023 Opened STK Washington, DC Kona Grill Tigard and STK Aventura in 2024
  • The One Group
    Senior Director Of Operations
    The One Group Jan 2021 - May 2023
    Denver, Colorado, Us
    Here, I successfully drove growth to reach $50M in annual revenue—directing and overseeing all operations for 12 restaurants and 1500+ managers and staff.➥ Increased sales by 40% across all locations amid pandemic, quickly pivoting to proactively address constantly changing regulations and conditions—launching to-go programs, outdoor dining venues, and fully reopened restaurants. ➥ Cut food costs by 8%—sourcing new vendors and renegotiating contracts to manage profit and loss. ➥ Oversaw facilities management, risk and audit process, quality control, inventory management, daily prep production, training, and guest relations. ➥ Managed P&L across all locations, creating accurate yearly budgets through analysis and forecasting.
  • The One Group
    Director Of Operations
    The One Group Oct 2019 - May 2023
    Denver, Colorado, Us
    In this position, I was rapidly promoted from District Manager, overseeing 11 locations, to Director of the East Coast, overseeing operations across all East coast locations. ➥ Led staff development and training to promote corporate standards and policies. ➥ Improved hiring practices to recruit more qualified servers, hosts and managers. ➥ Provided coaching and support to improve management effectiveness and strengthen teamwork and collaboration across the restaurants.
  • Kona Grill
    Director Of Operations
    Kona Grill Aug 2010 - Present
    Scottsdale, Arizona, Us
    In this position, I was rapidly promoted from District Manager, overseeing 11 locations, to Director of the East Coast, overseeing operations across all East coast locations. ➥ Led staff development and training to promote corporate standards and policies. ➥ Improved hiring practices to recruit more qualified servers, hosts and managers. ➥ Provided coaching and support to improve management effectiveness and strengthen teamwork and collaboration across the restaurants.
  • Mcgraths Fishhouse
    General Manager
    Mcgraths Fishhouse Dec 2006 - Jul 2010
    At McGraths Fish House, I oversaw three locations throughout Arizona, delivering exceptional service to restaurant patrons and improving brand image to boost sales. ➥ Increased sales and average check order by training staff on food and beverage pairings. Ensured all servers completed training on menu items and knowledge to answer questions and make suggestions based on the customer’s likes and dislikes. ➥ Deescalated situations and quickly put agitated customer at ease, providing a relaxed environment during stressful situations.
  • Embassy Suites
    Food And Beverage Manager
    Embassy Suites Apr 2004 - Aug 2006
    Mclean, Virginia, Us
    At Embassy Suites, I directed and oversaw quick service, full service, and room service restaurants in the hotel and club house and golf course food and beverage. ➥ Trained staff on proper bar procedures and oversaw mixing, garnishing, and serving of alcoholic and non-alcoholic drinks according to Hilton’s standards at the bar and in the restaurant. ➥ Assisted in the remodel, staffing, and reopening of both restaurants in the Phoenix Airport Hilton.

Michael Torres Skills

Restaurant Management Restaurants Food New Restaurant Openings Catering Food And Beverage Menu Development Customer Service Fine Dining Hiring Hospitality Hospitality Management Labor Control Inventory Management Customer Satisfaction Culinary Skills Food Service Pre Opening Management Wine Bartending Cuisine P&l Time Management P&l Management Training Banquets Labor Management Food Safety Sanitation Hospitality Industry Beer Hotels Resorts Menu Costing Recipes Cooking Event Management Servsafe Serve Safe Certified Open Table Guest Service Management Guest Recovery Multi Unit Pos Food Preparation Employee Training Micros Culinary Management

Michael Torres Education Details

  • Dale Carnegie Training
    Dale Carnegie Training
    And Related Support Services
  • Fred Pryor
    Fred Pryor
  • Dale Carnegie Training
    Dale Carnegie Training
  • Greensboro College
    Greensboro College
    Fine And Studio Arts
  • Lacey Township High School
    Lacey Township High School
    College Prep

Frequently Asked Questions about Michael Torres

What company does Michael Torres work for?

Michael Torres works for The One Group

What is Michael Torres's role at the current company?

Michael Torres's current role is Vice President of Training.

What is Michael Torres's email address?

Michael Torres's email address is mi****@****ail.com

What is Michael Torres's direct phone number?

Michael Torres's direct phone number is +160276*****

What schools did Michael Torres attend?

Michael Torres attended Dale Carnegie Training, Fred Pryor, Dale Carnegie Training, Greensboro College, Lacey Township High School.

What are some of Michael Torres's interests?

Michael Torres has interest in Football, Exercise, Sweepstakes, Nascar, Home Improvement, Reading, Watching Auto Racing, Sports, Watching Basketball, Hockey.

What skills is Michael Torres known for?

Michael Torres has skills like Restaurant Management, Restaurants, Food, New Restaurant Openings, Catering, Food And Beverage, Menu Development, Customer Service, Fine Dining, Hiring, Hospitality, Hospitality Management.

Who are Michael Torres's colleagues?

Michael Torres's colleagues are Dustin Huckins, Perla Abreu, Jose Diaz, Eric Marquardt, Annette Cain, Danielle Lima, Hakeem Olaoye Olalekan.

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