Michael Towns Email & Phone Number

San Francisco Bay Area

Larkspur, CA

Greenbrae, CA

• Communicate weekly with the corporate office about vacancies, applications to rent, and apartment turnover schedules after units have been vacated
• Acting as the first point of contact for the potential renter; phone conversation, book appointments, show units, go over the details of the lease with each leaseholder.
• Make appointments to sign leases and discuss terms of the lease with new tenants.
• Contact maintenance personnel, contacting the maintenance supervisor or techs if needed for an emergency work order (leak, fire, faulty refrigerator, or hazardous situation).
• Collect and process tenants' cash/checks/money orders received and enter into an Excel spreadsheet for the accounting department.
• Call tenants about hazards and/or lease violations as reported by operations manager.

Novato, CA

• Manage the day to day operations of 126 townhouses/apartments at two multi-family residential complexes
• Communicate daily with the corporate office; stopping in, e-mail or phone calls.
• Acting as the first point of contact for the potential renter; phone conversation, book appointments, show units, go over the details of the lease with each leaseholder.
• Prepare and open available units for showings.
• Write new leases, lease renewals, and roommate changes
• Process move out files and claims for any damage or lease violations.

San Rafael

• Prepare bank deposits and complete bookkeeping reports on a daily basis
• Create correspondence via mail, e-mail, or fax to agents, principals in transaction, or insurance companies
• Review and organize paperwork to ensure all needed contents are included to complete transactions
• Respond to e-mail requests regarding needed information
• Answer telephones and direct calls to the appropriate personnel
• Research and maintain files for appropriate next steps

San Rafael, CA

• Directly responsible for maintaining and forecasting inventory of retail products and production materials, and sell-through rates
• Expertly audit all employee cash drawers and balance cash flow on a daily basis to ensure correct accounting and bank transactions
• Ensure, on a daily basis, that all company metrics and company initiatives are being met
• Maintain direct and effective communication with the production team to ensure deadlines are met, quality checks are completed, and that each job is profitable
• Ensure staff members are current on all training and corporate education policies and that they are performing all duties to FedEx corporate standards
• Provide customers with clear communications and an excellent level of service

Novato Unified School District

• Instructed students, individually and in groups, in a variety of subject matters using various teaching methods including: lectures, discussions, demonstrations and more
• Continually adapted teaching methods and instructional materials to meet students’ varying abilities, needs and interests
• Prepared daily lesson plans with clear objectives and goals and communicated these objectives to students
• Ran classroom according to daily lesson plans, keeping all 30 students on task and focused
• Consistently adapted lesson plans, when school wide functions altered instruction time
• Observed, evaluated and reported student’s academic performance

• Issued consistent, authentic and excellent customer service while efficiently performing retail customer check-out functions
• Assisted customers by identifying their needs, establishing a culture of trust and efficiency
• Supervised and trained new courtesy clerks and checkers to ensure high quality customer service
• Directly responsible for maintaining inventory of refrigerated dairy items
• Contributed to the overall appearance of the store by keeping shelves stocked to meet customer demand and a clean, well-lighted, safe shopping environment

Teaching Credential, Cross Cultural Language And Academics

Teaching credential

Bachelor Of Arts (B.A.), Organizational Communication, General

Organizational Communications Major Psychology Minor

High School Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program

College preparatory