- Managed a weekly desk load of 100-150 claims while maintaining excellent accuracy with increasing responsibility levels.- Demonstrated a unique ability to quickly master a variety of new and ever-changing parameters on policies on cross-functional teams. - Collaborated on the development and evaluation of the standard operating processes and technical procedures when completing claims.

Created and maintained a Facebook page for the company starting the summer of 2021.Completed order forms and collected payments to keep customer accounts current and organized. Worked with team to deliver rush products on tight schedules to meet customer targets.

Greeted guests, explained valet procedures, and answered questions to drive satisfaction and repeat business. Worked closely with team members to deliver on requirements, while meeting deadlines. Loaded and unloaded luggage for guests, opened doors, and provided directions.