 Maintain active participation in warranty administration and issue resolution Provision of prompt response to clients’ concerns and requests to ensure the delivery of excellent customer service Fulfillment of various key tasks encompassing pre-planning, site scheduling, field engineering, contracting, control system start-up, and project delivery to clients Partnership with project managers, customers, and dealer representatives in ensuring efficient financial operation, high-quality project installation, timeliness, and customer satisfaction Guaranteeing on-time completion of service time sheets, trip records, invoicing packages, and other administrative requirements by closely monitoring associated activities Vital role as lead electrical field engineer for 7HA.02 Gas Turbine installation at Exelon - Colorado Bend in Wharton, Texas

• Work on and troubleshoot faulty CNC machines, specifically technical, electrical and electronic issues, axis drives, spindle drives, PLC's, hydraulics and pneumatics.• Interface with customers (large manufacturers) and explain issues with machines and detail next steps to complete repair or install.• Travel to customers’ facilities to build and install large, multi-million dollar machines; assemble and install both the mechanical and electrical aspects of the machines.• Write procedures for distributors’ reference on supporting the installed equipment.

• Worked on computers and PLCs for interfacing paint dispensing machines for large retail stores.• Traveled to locations and troubleshot problems and implemented solutions.

• Oversaw job site for construction of parking deck; ensured carpenters and laborers stayed on task.• Coordinated sub-contractors according to master timeline.• Set-up staging areas for equipment and ensured the right equipment was on-site.

Electrical Division Leading Petty Officer – USS Tucson, Norfolk, Virginia (2007 – 2008)MTS-635 Shutdown Planner, Nuclear Power Training Unit, Charleston, South Carolina (2005 – 2007)MTS-635 Crew B Electrical Division Leading Petty Officer,Nuclear Power Training Unit, Charleston, South Carolina (2004 – 2005)Propulsion Plant Electrical Operator, USS Los Angeles, Pearl Harbor, Hawaii (2000 – 2004)• Supervised replacement of ship’s battery and several complex ship alterations and improvements.• Evaluated all aspects of operations and recommended improvements to procedures, products and equipment.• Coordinated and de-conflicted divisional and contractor work schedules.• Created maintenance shutdown reports for naval reactors.• Managed and motivated up to 52 technicians; earned a reputation for firm, yet compassionate mentorship.