Michael Tripp Email & Phone Number

St Louis, Missouri, United States

Chesterfield, Missouri, United States

- Successfully identifies and acts upon business opportunities to consistently achieve or surpass monthly, quarterly, and annual sales targets- Creates and executes client development strategies that cultivate new and existing clients in partnership with the headquarters- Translates company strategies into practical plans and ensures their successful delivery- Collaborates cross-divisionally to ensure support and execution of company strategies, initiatives, projects, and people strategies- Builds and maintains visibility within the department/division/region- Analyzes operational statistics, reports trends, variances, and issues, and takes appropriate action- Develops a multi-year plan that increases brand awareness and customer acquisition to drive sales, service, market share, and profitability- Supervises teams and monitors key performance indicators to measure regional plan effectiveness and adjusts as needed- Foresees local challenges and opportunities to create multi-year plans that proactively drive commercial opportunity- Motivates and encourages employees to achieve business goals- Ensures that employees comply with legal and operational requirements.

St Louis, Missouri, United States

Within a defined territory, the Channel Sales Manager is a key contributor to the overall performance of that region and is responsible for promoting Actsoft and its products via direct sales to businesses within that territory. In addition, the position requires interaction and relationship building with our Wireless Carrier Partners as well Reseller Partners. The Territory Sales Manager will assist in the development and implementation of a regional sales plan and meet (or exceed) all business goals and objectives set forth.Consistently achieve defined sales quota through new revenue acquisition and growth of current customer base. Manage expenses to insure a profitable territory. Build the company’s brand in market by strategically managing travel and outreach within said territory to gain additional mindshare, business, and reduce potential churn with current customers.Cultivate relationships with carrier partners, solution providers, other vendors, customers, resellers and agents to drive adaptation and implementation of our products and services.Maintain a strong operational rhythm up to and including CRM, trainings, inter office SOPs, and continual self-education.

Chesterfield, Missouri, United States

Achieve growth and hit sales targets by successfully managing the sales team and personal sales performance.Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence.Own recruiting, objectives setting, coaching and performance monitoring of 6+ inside phone sales representatives.Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.Identify emerging markets and market shifts while being fully aware of new products and competition status.

Greater St. Louis Area

The Acquisition Account Executive is a sales professional that actively prospects for new business accounts. AEs are responsible for acquiring new Corporate Liable (CL opportunities for business customers with 75 - 2,500 employees (25+ units in quota). Manages a small base of 5-10 accounts with an extensive business portfolio of products, including wireline, mobile solutions, cloud services and software technologies to new and existing customers. AEs are responsible for account planning and management to identify opportunities, manage their sales funnel, and close deals. AEs collaborate with sales professionals and executives, product vendors, and customers to develop solutions that address the client's needs.

Actively and consistently support all efforts to simplify and enhance the customer experience Responsible for meeting and exceeding budgeted sales goals and yield targets Supervise all Direct Sales staff and service partner personnel. Direct reports may include Supervisors - Direct Sales, Direct Sales Representative as well as service partners Monitor the payroll process and ensure that all commissions are calculated properly Recruit, interview, hire, train and guide Direct Sales staff and service partners Support of Direct Sales team will consist of a combination outside field and administrative tasks Communicate with sales staff on current market offers and ensure sales staff compliance with offer use and strategy Communicate and manage leads while monitoring territory assignments for all direct sales personnel. Handle employee relation issues, including performance appraisals and coaching.

Carbondale Illinois

Fully accountable for store implementation of The AT&T Retail PromiseFully accountable for execution of sales, service and customer experience initiatives in storeSupervise store personnel to: Meet and exceed assigned goals for: customer experience and reputation, sales and service, revenue and productivityDemonstrate the right customer behaviors defined by Delivering an Extraordinary ExperienceEnsure every seller follows the AT&T Retail Experience and executes on all 5 Key Behaviors at all times:Consistently demonstrate excellent leadership and coaching skillsCreate a work environment where motivated people can excelOversee Store floor experience – Act as Floor GeneralOwn Customer Coordination, Welcome and Wait Time processSupport Team and assist with customer transactionsCoach and counsel personnel on “opportunities” with key sales and reputation metrics, recognize positive performance against key sales and reputation metrics and hold people accountable for poor performancePerform role plays with personnel on a regular basis to demonstrate “what right looks like”Facilitate weekly personnel training/educational sessionsMonitor the Customer FeedbackTool on a daily basisResolve or escalate appropriately any billing or service issuesEmployee Management and DevelopmentInterview, hire and make necessary discipline decisions, including terminations, for store personnelInspire and engage employees by motivating team to succeed Lead by exampleDevelop employees for growth and promotion by delegating appropriate responsibilities and inspecting completionImprove employee engagement throughout territory through appropriate behaviors and actionsDevelop and execute individual development plans for store personnelObserve and coach employees to provide feedback around sales technique effectiveness and providing excellent customer serviceConduct On The Spot (OTS) Coaching

Building, developing and coaching your sales team.Providing ongoing sales training and support for your team to exceed sales, retention, quality and service objectives.Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store.Developing and implementing sales tools and initiatives.Maintaining the performance of your store by managing retail inventory compliance.Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports.

Greater St. Louis Area

• Educating and exciting customers while creating innovative business solutions.• Understanding and selling cutting edge integrated software solutions including; Cloud, Security, and Google platforms.• Generating revenue and meeting sales targets.• Developing and qualifying leads within respective territory to drive additional sales opportunities through cold-calling and leading generation campaigns.• Closing sales and customer contracts.• Providing follow-up training for new business customers.• Tracking and reporting progress through sales force automation tools.

As a Retail Sales Manager, or what we like to call, Solutions Manager, you'll build and motivate a strong sales force to keep Verizon at the forefront of technology solutions.All while teaching them how to create loyal customers and fans.+ Combine your people and operational skills to create great customer and employee experiences.+ Be the go-to example of excellent customer service, professionalism and courtesy.+ Lead your team in delivering the ultimate customer experience by solving customer issues and jumping in to help with transactions.+ Drive your team’s performance, including meeting and exceeding sales goals.+ Inspire your team with training and coaching.+ Identify skills gaps, then create and implement development plans.+ Run store operations - analyze staffing needs, report financial and sales data, manage cash and inventory levels, and meet compliance, sales and retention goals.