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@mynycb.com
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Michael Trone is listed as IT Reporting Analyst / Desktop Support Technician based in Farmingville, New York, United States. AeroLeads shows a work email signal at mynycb.com and a matched LinkedIn profile for Michael Trone.
Michael Trone previously worked as IT Reporting Analyst I at New York Community Bancorp, Inc. (Nycb) and IT Help Desk Technician II at New York Community Bancorp, Inc. (Nycb). Michael Trone studied at University Of Phoenix.
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AeroLeads found 1 current-domain work email signal for Michael Trone. Compare company email patterns before reaching out.
Michael Trone is a IT Reporting Analyst / Desktop Support Technician.
Listed skills include Troubleshooting, Communication, Network Administration, System Administration, and 1 others.
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United States
Designed and developed metrics, reports and analyses to support key business decisions, and assisted with more complex reports as directed. Defined, configured, tested, analyzed, and maintained designated reporting tools, report generation and interpretation in support of key IT metrics and performance management reporting. Applied knowledge and.
I performed at the highest customer service satisfaction expectation, maintaining a perfect overall customer service survey score. I also accepted the role as a SDM Knowledge Base manager which was responsible for the capture, format, and sharing of knowledge throughout the department. In addition, I was given the responsibility to prepare, compile, and.
I Provided first level support for approximately 4,100 internal employees, answered over 250 calls and created an average of 150 tickets per week while maintaining an overall Quality Assurance score of 99%.
Texas, Mississippi, North Carolina, Iraq
Desktop Support Technician Performed on-site troubleshooting and repairs to hardware and software in a hostile war environment. Responsible for the operation of the Network Control Center, Helpdesk and systems administration sections. Utilized Active Directory, Exchange 5.5, Remedy User, Symantec Antivirus, Network Node Manager, and ERD commander for both.
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Michael Trone is listed as IT Reporting Analyst / Desktop Support Technician.
AeroLeads has found 1 work email signal at @mynycb.com for Michael Trone.
Michael Trone is based in Farmingville, New York, United States.
Michael Trone has worked for New York Community Bancorp, Inc. (Nycb) and United States Air Force.
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Michael Trone studied at University Of Phoenix.
Michael Trone is listed with skills including Troubleshooting, Communication, Network Administration, System Administration, and Technical Support.
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