Michael Troutner Email & Phone Number

Bronx

- Develop and facilitate recreational programs for the elderly in both a 1:1 and group setting to encourage socialization, provide entertainment, and improve daily living skills- Research various types of programs and activities that best meet the needs of each individual resident- Produce and maintain notes regarding residents in accordance with Department of Health standards- Complete various office tasks including creating documents, making copies, and organizing packets of information

West Nyack, New York, United States

- Advertise specials, discounts, sales, and company promotions with weekly signage and assess sign distribution- Organize monthly display and adjust based on season, sales, and company promotions- Activate products for sale though company database scan and entry- Audit item tagging and price accuracy in register scan and make corrections and adjustments as needed

West Nyack, New York, United States

- Organized and assigned cashier placement based on register sales data and assessment of needs daily- Managed employee break schedule without compromising responsiveness to guest needs and concerns- Authorized atypical financial transactions for guests- Handled all responsibilities of Cashier in addition to the above

West Nyack, New York, United States

- Efficiently processed transactions within busy, fast-paced retail environments - Enhanced guest satisfaction through swift evaluation of needs and presentation of best options, expert resolution of conflicts and concerns, appropriate escalation of inquiries- Promoted sales, store rewards cards, and store credit cards to guests

Greater Philadelphia

- Received crisis management training- Trained new team members in and assigned crew members shift tasks and ensured completion- Executed fuel pricing management through company database

Greater Philadelphia

- Prepared food and cleaned establishment in accordance with health and safety code standards

Certificate, Paralegal Studies

Activities and Societies: Phi Theta Kappa American Bar Association approve program

Bachelor Of Arts, Criminal Justice

Activities and Societies: Tau Kappa Epsilon and Circle K