Handles transfer of phone calls throughout the entire company.Processes all outgoing jobs via CITRIX access and MTSOFT Database. Completes all outgoing shipments to customers via UPS WoldShip. Acquires data from PostalOne for customer requirements.

-Responsible for handling and updating the metadata for the team's data warehouse.-Accesses Business Objects to run various reports and to pull down tables within the data warehouse to update metadata.-Uses Team Foundation Services (TFS) to run queries to view current work items in the process of becoming production ready.-Sets up queries within TFS to return the appropriate set of work items for any particular case.-Modifies the team's Red List to track progress on all work items currently open for the team.-Sends out a monthly report to the entire team to track all work items that have gone up to the production environment.

-Generate daily audit and evaluate all variance between audit results and SQL query controls – publish associated reports and discrepancy resolution-Create and maintain documentation of policies and procedures, execution requirements, and validation strategies implemented to maintain data integrity and ensure compliance with regulatory, industry, and enterprise configuration management standards-Schedule and attend mapping and session configuration meetings prior to migrating data elements between source and target database systems and escalating mappings into the Production Environment-Review and physically implement various mappings and sessions into the Production Environment to load data into the team’s target data warehouse.-Responsible for using various programs such as Informatica, SQL Plus, Cayenne, and Visual studios to accomplish day to day tasking in order to assist various members of the Management Information Systems team.-Tracks various jobs that run within the data warehouse to compile reports on performance in order to identify potential way to optimize efficiency in the Production Environment. -Engages with government customers in order to provide solutions for various scenarios to potential problems such as, mapping/session failures, repository malfunctions, and tablespace issues.

Front end supervisor at the Walmart Supercenter.