Michael Tully Email & Phone Number

London, England, United Kingdom

Dartford, England, United Kingdom

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

• Maersk Line is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries. It employs approximately 31,600, of which 7,000 are shipping crew and 24,600.
• Responsible for a specific geographical area and reporting to the Head of Delivery.
• Ensure that all import requirements are maintained to ensure the timely delivery and movement of cargo as per service delivery requirements via reporting tools.
• Ensure all equipment flow for region is managed as required
• Work closely with other Maersk functional units, including Customer Service, Sales and TnM to ensure the timely and cost-effective movement of customer cargo.
• Build a good working relationship with vendors and customers to ensure customer satisfaction.

Chennai, Tamil Nadu, India

• Di Clothes N Style is a boutique primarily engaged in retail sale of ready-to-wear export surplus garments for men, women and kids. Based in the heart of the city, it is one of the leading retailers in the industry.
• Complete store operational requirements by scheduling and assigning employees; following up on work results.
• Maintain store staff by recruiting, selecting, orienting, and training employees.
• Maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring,and appraising job results.
• Achieve financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Identifying current and future customer requirements by establishing rapport with potential and actualcustomers and other persons able to understand service requirements.

Chennai, Tamil Nadu, India

• Handled a team of 8 claims recovery associates
• Claims recovery specialist for HUMANA health insurance.
• Responsible for recovering overpaid claims.
• Negotiating claim settlements with attorneys

Chennai, Tamil Nadu, India

• Telesales / Customer service agent for Citibank USA retail banking. Responsible for providing 24/7 customer service for Citibank US retail banking, managing customer accounts, Up Selling banking products (Credit Cards.
• Certified Debit card and fraud protection team Citibank USA Responsible for assisting clients in disputing unauthorized charges on their debit cards and investigating such disputes with MasterCard in order to retrieve.
• Certified Online banking and Bill payment associate Citibank USA. Providing 24/7 online support for Citibank online clients with password resets, managing Citi services, Citi alerting services, Citi text banking.

Master Of Business Administration - Mba, Logistics, Materials, And Supply Chain Management

Bachelor'S Degree, Commerce