Michael Turingan Email & Phone Number

Iloilo City, PH

Portland, Oregon, United States

• Create detailed sales business plans
• Set and manage sales goals and quotas
• Manage the entire sales cycle
• Assist in finding prospects and leads
• Identify new sales opportunities
• Build strong client relationships

Western Visayas, Philippines

• Built strong client relationships and provided high value adding services resulting in a 15% company market share increase.
• Researched and customized service proposals for clients.
• Asked appropriate open-ended questions to discover prospects’ needs and requirements.
• Consistently hit and exceeded sales’ goals by 20%.
• Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% close rate

Iloilo, Western Visayas, Philippines

• Manage customers’ expectations and experience to a high degree of customer satisfaction
• Researched, troubleshot and resolved complex problems independently.
• Led internal product training for cable service.
• Reviewed technical documentation and procedures.
• Identified potential sales and cross selling opportunities.
• Remained up to date on the latest technologies and solutions applicable to company products.

Iloilo, Western Visayas, Philippines

• Built strong client relationships and provided high value adding services resulting in a 15% company market share increase.
• Researched and customized service proposals for clients.
• Asked appropriate open-ended questions to discover prospects’ needs and requirements.
• Consistently hit and exceeded sales’ goals by 20%.
• Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% close rate

Iloilo, Western Visayas, Philippines

A commercially aware manager who has the ability to drive a Call Center forward and add value to its operations. Michael is very experienced in successfully managing, mentoring, coaching and leading a call center team. He has superb caller engagement skills, and fully understands the value of superior customer care. Possessing excellent communication.

Philippines

• Researched and customized service proposals for clients.
• Doing real time Support for clients.
• Use to value property and find out what's included in the appraisal report.
• Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with an 85% close rate.
• Include recent sales information for similar properties, the current condition of the property, and the location of the property, i.e., insight as to how the neighborhood impacts the property’s value.
• Solar Energy Campaign Specialist.

Iloilo, Western Visayas, Philippines

• Asked Open- ended questions to assess customer needs.
• Learned, referenced and applied product knowledge information.
• Developed reputation as an efficient service provider with high levels of accuracy.
• Scored in top 10% of employees in successful resolution of issues.
• Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.