Michael Twitchell Email & Phone Number

Lake Oswego, Oregon, United States

-Developed relationships and established rapport with new and existing customers.-Complete product knowledge of every manufacture on sales floor. -Complete knowledge of warehouse aspect of sales I.E: how long to put things together, box dimensions, weight, how to take product apart, delivery schedules.-Helped and taught sales staff additional information on manufactures throughout the day and through meetings.-Trained new hires-Understanding of pricing structure and margin rates, helped sales staff price find margin.-Design knowledge and understanding of color values in design.-CAD experience completing room designs for clients prior to purchasing.-CRM follow up program knowledge, weekly customer updates, updated clients about lead times and answered additional questions.-Follow up.-Customer service at store level when manager not available. Happy or not I take care of everyone.-Load out furniture if purchased off sales floor. -Helped place new furniture and move showroom around.

Washington, United States

Checker/PIC- check groceries, keep track of breaks and lunches, call for help from courtesy clerks/ produce, customer service run on occasion.Produce- Cull and rotate all produce, order all produce, throw all produce stock, clean and maintain produce areaCourtesy- Run carts, bag groceries, cleaning of store and parking lot.Stocking- Moved back stock, dated sky shelf product, through new shipments.Dairy- throw new dairy shipments daily, Order and maintain product in cooler and shelves, rotate product.Frozen- throw frozen stock, time management from frozen goods, order and maintain freezer product.Night crew- Retag store from sales change, move new sales advertisements throughout store

Washington, United States

Sold home furnishings, greeted and helped with clients, earning their trust and finding win-win solutions to their problems at hand. Updated clients on lead times and product pricing. Kept up-to-date with all product knowledge. Took payment and signed clients up for financing personally, also knowledge of how financing worked.