Michael Upton work email
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Michael Upton personal email
I am a software product team leader driven to build outstanding products and solutions. Equally adept at launching new solutions or reinvigorating existing solutions using SaaS and mobile delivery. Understanding the Client (buyer and user personas) is central to everything for my teams. I work to empower the teams through collaboration and positive culture to achieve high performance and delivery.My Specialties include: Defining requirements and solutions | Collaboration | Strategy & Roadmap | Success Metrics | Team Empowerment
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Director, Product ManagementCarepayment Mar 2021 - PresentBrentwood, Tennessee, UsDirect oversight of the overall Product Management functions within the organization including establishing roadmap and quarterly planning process, kickoff & launch process, along with driving standardization, and transparency across the organization. • Led the growth of the department from two to five people.• Led innovative integrations into EHR systems which helped to win 5+ new clients.• Established new product management and product delivery practices to ensure alignment across the organization.• Partnered with Marketing to create a repeatable Roadmap process.
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Sr Product ManagerViewpoint Feb 2018 - Mar 2021Westminster, Colorado, UsDirect oversight of the ProContractor product suite, including accounting, project management, estimating, and mobile solutions. Also, oversaw legacy product platforms Management Suite and American Contractor.• Owned various existing products including definition of product opportunities, scoping of MVP, subsequent roadmaps, success criteria, launch readiness, prioritization of enhancements, and execution of product launches in alignment with overall product roadmaps.• Created product roadmaps, leveraging client and market feedback with executive sponsorship, revamping the existing platforms to meet market demands and drive engagement and outcomes.• Co-led the day to day process for our offshore agile development teams. • Conducted market research including competitive analysis to discover and validate current trends and needs -
Director, Partnership StrategyWebmd Health Services 2016 - 2018Portland, Or, UsResponsible for the integration and business relationship of partner provided solutions and services into the WebMD Health Services product portfolio. I work to evaluate new potential partnerships, along with working through the contracting and implementation phases. I manage the ongoing relationship of the partners including SLA adherence, escalation point, and improving operating process between the organizations. -
Director Product ManagementWebmd Health Services 2014 - 2016Portland, Or, UsLed a team of Product Managers to drive the continual evolution of the solution set and deliver innovative, scalable solutions and enhancements, ensuring tight integration between products, and adhering to the company vision and strategy.
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Lead Product ManagerWebmd Health Services 2007 - 2014Portland, Or, UsDirectly managed WebMD’s benefit plan decision support applications, data interchange platform, incentives/rewards platform, wellness challenges, predictive modeling, and client administrative tools.
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Technical Services ManagerWebmd Health Services 2005 - 2007Portland, Or, UsWorked collaboratively with the Client Services Account Managers and team members from Development, QA, IT, and Design to implement complex sites, tools and systems for clients.
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Product Communication SpecialistTimberline Software (Sage) 2004 - 2005Liaison between Client Services & Support and Product Development, enhancing communication in both directions, acting as escalation point person, and SME for support teams.
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Project ManagerTimberline Software 2002 - 2004UsManaged Timberline’s Revenue Suite of applications including Accounts Receivable, Contracts, Billing, and Purchasing & Inventory, and Service Management. -
Product ManagerTimberline Sofware (Sage) 2000 - 2002Managed the Revenue Suite of applications including Accounts Receivable, Contracts, Billing, and Purchasing & Inventory, along with Timberline 1st entry into the specialty contracting market, Service Management. Executed four new software products releases and averaged four releases a year across the product portfolio.
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TeacherBurlington Community School District 1993 - 1997• Taught 8th grade Math, Language Arts, Science, and History.• Taught 9th grade American History.• Taught 11th grade Consumer Economics.• Taught all core subjects in alternative middle school.
Michael Upton Education Details
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Western Illinois UniversityHistory/Political Science
Frequently Asked Questions about Michael Upton
What company does Michael Upton work for?
Michael Upton works for Carepayment
What is Michael Upton's role at the current company?
Michael Upton's current role is Director, Product Management at CarePayment.
What is Michael Upton's email address?
Michael Upton's email address is mi****@****ent.com
What schools did Michael Upton attend?
Michael Upton attended Western Illinois University.
Who are Michael Upton's colleagues?
Michael Upton's colleagues are Elba Bleser, Lenore Cannon, Lorisa Schnetzky, Jacob Crigger, Laura Aylward, Chanda Williams, Shirley Rodriguez.
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