Michael Valadez Email & Phone Number

Aurora, Illinois

Manage product complete weekly inventory. Train associates on portion control and proper menu guidelines. Coach on new recipes. Complete food orders weekly.

• Responsible for all day to day operations, including scheduling and forecasting of sales.
• Successfully maintained operations, customer experience, sales performance, maximizing the sales and profits of the store, maintain an exceptional level of customer service by training employees.
• Achieves store goals in sales, labor, and food cost.
• Responsible for hiring and training employees to ensure quality of store staff.
• Reviews profit and loss statements to identify areas of opportunities to improve on. Ensures that all productivity numbers, sales and budgets are consistently met.

• Responsible for all day to day operations, including scheduling and forecasting of sales.
• Consistently raised sales to beat YOY sales by 1.5% and maintained a 30% labor proficiency rating.
• Successfully maintained operations, customer experience, sales performance, maximizing the sales and profits of the store, maintain an exceptional level of customer service by training employees.
• Achieves store goals in sales, labor, and food cost.
• Responsible for hiring and training employees to ensure quality of store staff.
• Reviews profit and loss statements to identify areas of opportunities to improve on. Ensures that all productivity numbers, sales and budgets are consistently met.

• Overall in charge and responsible for the operation of a free based Kentucky Fried Chicken Corporate owned unit.
• Managing all aspects of daily operations including all financial, P&L, and sales functions.
• Responsible for the control of all labor and scheduling decisions.
• Consistently striving to raise net sales vs. Ly. Maintaining strong cohesiveness through building dynamic team players.
• Coaching team members on the integrals of suggestive selling and customer based positive responses.
• Maintained a balanced score card of 4.9 out of 5.0

Naperville, IL

• Managed all day-to-day operations of kitchen and back of the house.
• Responsible for menu and food production, for mid size volume store serving 8000 - 9000 customers per week.
• Maintained inventory of $20,000. Attained 96% validity.
• Raised Dept of Health sanitation scores by 4% overall.
• Revamped training program to include cross training of food servers and front of the house personnel.
• Hiring and termination of employees; reporting responsibility to home office; responsible for safety and sanitation; supervise 50+ employees; report directly to General Manager; training and development of employees.

Newport News, VA

Served in the US Navy for 20 years and have retired.

Education record

Diploma