Hey there! I'm Michael Valdez, your friendly neighborhood IT Support Specialist based in the heart of Brooklyn, NY. With a keen eye for troubleshooting and a passion for solving tech challenges, I've spent years immersed in the dynamic world of IT support.At heart, I'm a problem-solver, crafting efficient solutions through every interaction and every issue resolved. Whether collaborating with teams to streamline IT processes, fostering a culture of excellence and reliability, or ensuring seamless IT operations, I thrive on connecting people through technology.When I'm not behind a computer screen or tackling IT tickets, you can find me exploring the latest tech trends or attending industry events. With fluency in both English and Spanish, I'm all about breaking down barriers and building bridges through effective communication.Let's connect over a virtual coffee and chat about all things IT, career, and creativity. I'm always up for a good tech discussion and great conversation!
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It TechnicianThe Computer StoreNew York, United States
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Client Success SupervisorSodexo Mar 2022 - Mar 2024New York, New York, United States• Executed daily menu service in alignment with Nourish Inc. guidelines.• Ensured cleanliness, preparation, and organization of site area and equipment.• Managed procurement, reception, and storage of food and supplies with meticulous record-keeping.• Supervised and developed a team of two professionals.• Managed procurement, reception, and storage operations across ten floors.• Maintained cleanliness, preparation, and organization of equipment across ten floors. -
Lead BaristaTeranga Feb 2019 - Dec 2020New York, New York, United States• Collaborated closely with renowned chef Pierre Thiam to curate an authentic African beverage and pastry selection.• Ensured the highest standards of quality and consistency through comprehensive training and ongoing workshops.• Garnered recognition on TimeOut’s esteemed list of Top 10 coffee shops in NYC -
Cafe ManagerEast One Coffee Roasters May 2018 - Feb 2019Brooklyn, New York• Supervised and evaluated a diverse team of 30 staff members across two bustling locations.• Worked in tandem with esteemed roaster Selina Ulrich to maintain a rigorous feedback loop, enhancing coffee quality.• Managed cash deposits and provided nightly reports to company stakeholders.
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Director Of CoffeePomegranate Coffee Kiosk Dec 2016 - May 2018Brooklyn, New York• Led and evaluated a team of three professionals, fostering a culture of excellence and collaboration.• Collaborated closely with chef Isaac Bernstein to craft a distinctive beverage and pastry lineup, delighting customers with unique flavors.
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Operations ManagerPushcart Coffee Mar 2015 - Dec 2016New York, New York• Managed and evaluated a dynamic team of 30 individuals, ensuring operational excellence and exceptional customer service.• Spearheaded various educational initiatives including cuppings, coffee training sessions, and espresso workshops. -
Lead BaristaRare Sweets Oct 2014 - Mar 2015Washington D.C. Metro AreaSparked revenue through sales techniquesEvaluated a team of 3 to ensure our standard is metGreet customers and provide required information regarding bakery products
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Cafe ManagerCyclelife Usa Apr 2014 - Oct 2014Washington D.C. Metro AreaPlaced vendor orders and kept inventory in orderReceived and processed invoicesIn charge of training new staff to standard
Michael Valdez Education Details
Frequently Asked Questions about Michael Valdez
What company does Michael Valdez work for?
Michael Valdez works for The Computer Store
What is Michael Valdez's role at the current company?
Michael Valdez's current role is IT Technician.
What schools did Michael Valdez attend?
Michael Valdez attended Coolidge High School.
Who are Michael Valdez's colleagues?
Michael Valdez's colleagues are Daphne Jones, Jerry Joseph.
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Michael Valdez
Parts Manager At Ford | Bs In Business Analytics | Data Visualization | Human Resource AnalyticsFalls City, Ne -
MICHAEL V.
Poway, Ca -
Michael Valdez
Greater Boston -
1fidelity.com -
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