Program Manager
Areas of ExpertiseBudgeting | Business Requirements | Change Management | Collaboration | Communication | Compliance Monitoring & Reporting | Conflict Resolution | Due Diligence | Executive Metrics | Escalations | Gap Analysis | Integration Planning | Human Resource Consulting | Impact Assessment | Leadership Engagement | Process Improvement | Program Management | Project Management & Recovery | Quality Control | Relationship Building | Release Planning & Strategy | Risk Mitigation | Sales | Scope Management | Stakeholder Reporting | Testing & Validation | Training Development & DeliveryHighlights:• Flood Disaster Protection Act (FDPA) Program management: successfully created consistencyacross all operations teams • Standardized processes and procedures to manage regulatory requirements• Coordinated with business partners to ensure alignment of deliverables• Delivered project status to all levels of management, verbally and in writing• Created training and communication materials for lines of business• Facilitated bi-weekly steering committee meetings for executive level reporting• Performed Release Manager role and managed project and program compliance• Managed project and program escalations and mediated conflict resolution sessions to resolve program and project issues• Performed project staffing, managed matrix