Michael Valverde Acuña

Michael Valverde Acuña Email and Phone Number

Network Operations Engineer at Trustgrid @ Trustgrid
austin, texas, united states
Michael Valverde Acuña's Location
Costa Rica, Costa Rica
Michael Valverde Acuña's Contact Details

Michael Valverde Acuña work email

Michael Valverde Acuña personal email

n/a
About Michael Valverde Acuña

I am a Support Engineer with 5 years of experience focused in the Networking area. I have experience working under pressure; nevertheless, being capable of helping/sharing knowledge with my co-workers as well as meeting the highest expectations of my superiors, and their clients. Always looking to continue growing not only in the professional standpoint but in the personal one as well. Currently, I continue studying network related topics; notwithstanding, willing to learn new technologies.Capable of assisting external/internal users of the client's technical products or services; identify, investigate, research, and provide resolution to user questions and problems.

Michael Valverde Acuña's Current Company Details
Trustgrid

Trustgrid

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Network Operations Engineer at Trustgrid
austin, texas, united states
Website:
trustgrid.io
Employees:
17
Michael Valverde Acuña Work Experience Details
  • Trustgrid
    Network Operations Engineer
    Trustgrid Jan 2019 - Present
    Costa Rica
    Lvl 2 support Engineer. Responsible of helping customers to replace/build new VPN connections / Configuring, testing and troubleshooting SD-WAN VPN proprietary hardware/software solution. Validation of hardware deployments, reviewing accurate interface IPs/Subnets/Gateways.Cloud base troubleshooting such as: Sniffing traffic, Packet Captures, Firewall rules, MTR, graphs, RTT latency.
    View
  • Tek Experts
    Azure Networking Support Engineer
    Tek Experts Aug 2018 - Dec 2018
    Costa Rica
    • Configuration and troubleshooting Azure-cloud Networking issues: Application Gateway (Load Balancers Layer 7), IP addressing, IPsec, Load Balancers (Layer 4), Network Security Groups, VPNs (Site-to-Site / Point-to-Site), Virtual Network Gateways, Local Network Gateways , Vnet-to-Vnet, Vnet-peering.
    View
  • Tek Experts
    Windows Networking Support Engineer
    Tek Experts May 2017 - Jul 2018
    Costa Rica
    • Responsible for supporting enterprise-sized Windows Server environments (Windows Server 2008R2, 2012R2, 2016). • Configuration and troubleshooting networking issues TCP/IP, DNS, DHCP, IPSec, Firewall, DirectAccess, VPN, SNMP, Hyper V and VMware. • Performs Diagnosis for issues needing escalation and offers advanced technical hands-on troubleshooting / Root Cause Isolation skills. • Networking trainer for new employees. • Responsible for Monitoring the Queue in order to meet Individual/Team metrics.
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  • Sykes Enterprises, Incorporated
    Customer Sales And Service Representative
    Sykes Enterprises, Incorporated Jan 2017 - May 2017
    Costa Rica
    View
  • Inversiones Oridama S.A
    Manufacturer
    Inversiones Oridama S.A Feb 2016 - Dec 2016
    Costa Rica
    Worked in manufacturing/developing pills/vaccines and other medical products for the CCSS.

Michael Valverde Acuña Skills

Troubleshooting Windows Server Technical Support Domain Name System Dynamic Host Configuration Protocol Firewalls Powershell Customer Service Customer Satisfaction Microsoft Office Internet Protocol Suite Team Building Teamwork Telecommunications Ccna Direct Access Organization Skills Windows 7 Windows 10 Wide Area Network Cisco Networking Virtual Private Network Computer Hardware Computer Hardware Troubleshooting Active Directory Ipsec Ipam Ipv6 Ipv4 Team Management Teaching Business English English As A Second Language Spanning Tree

Michael Valverde Acuña Education Details

  • Universidad De Costa Rica (Academia Tecnologica)
    Universidad De Costa Rica (Academia Tecnologica)
    Project Management
  • Universidad De Costa Rica (Academia Tecnologica)
    Universidad De Costa Rica (Academia Tecnologica)
    Computer Systems Networking And Telecommunications
  • Universidad De Costa Rica (Academia Tecnologica)
    Universidad De Costa Rica (Academia Tecnologica)
    Technician
  • Instituto Nacional De Aprendizaje (Ina)
    Instituto Nacional De Aprendizaje (Ina)
    Diploma
  • Colégio Técnico Maximo Quesada
    Colégio Técnico Maximo Quesada
    High School Technician

Frequently Asked Questions about Michael Valverde Acuña

What company does Michael Valverde Acuña work for?

Michael Valverde Acuña works for Trustgrid

What is Michael Valverde Acuña's role at the current company?

Michael Valverde Acuña's current role is Network Operations Engineer at Trustgrid.

What is Michael Valverde Acuña's email address?

Michael Valverde Acuña's email address is mi****@****grid.io

What schools did Michael Valverde Acuña attend?

Michael Valverde Acuña attended Universidad De Costa Rica (Academia Tecnologica), Universidad De Costa Rica (Academia Tecnologica), Universidad De Costa Rica (Academia Tecnologica), Instituto Nacional De Aprendizaje (Ina), Colégio Técnico Maximo Quesada.

What skills is Michael Valverde Acuña known for?

Michael Valverde Acuña has skills like Troubleshooting, Windows Server, Technical Support, Domain Name System, Dynamic Host Configuration Protocol, Firewalls, Powershell, Customer Service, Customer Satisfaction, Microsoft Office, Internet Protocol Suite, Team Building.

Who are Michael Valverde Acuña's colleagues?

Michael Valverde Acuña's colleagues are Joel Lopez, Terry Heath, Marquis Calmes, Tucker Satterfield, Randy Allen, Cpm.

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