Michael Vanderhorst Email & Phone Number

United States

● Monitor newly closed sales to ensure projects and prerequisites are completed● Review available resources workloads to coordinate and propose schedules for projects along with ● Review and monitor tickets for development to ensure Dev and Implementation timelines are in sync● Maintain communications and visibility with customers of project deliverables● Review Professional Service processes, develop and show proof of concept to streamline existing processes● Generate documents of workflows, implementing electronic questionnaires to replace Word doc versions, build and test potential project management systems to replace the current system● Work with Product, Development and other Parties on deliverables to meet timelines● Host kickoff calls with customers

Dayton, Ohio, United States

● Work and consult with clients (Counties, Cities, Townships, etc.) in the transitioning from their legacy system to our proprietary system● Analyze payroll data, processes and impacts to accounts payable and general ledger● Streamline processes between Auditors Office, Treasury and Departments for self-reporting and management of budgets and requisitions● Consult clients Ohio Public Employee Retirement (OPERs) reporting● Wage reporting codes● Consult clients of IRS codes for wages and withholdings along with reporting● Consult on Monthly and Quarterly Reportings● Year-End processing assistance for W-2 generation and accuracy and policy● Host sessions at our annual conference on Payroll and Proprietary Products● Provide backup on standard support calls● Assist in renumbering their Chart of Accounts for more fluid reporting and financial statements along with more accurate tracking and budgeting of expenses● Setup of ACH file data for smooth transition between system to provide NACHA file uploads to their financial institutions● Consult in requisitions, payment requests and the accounts payable life cycle for remitting payment to payroll vendors and standard vendors● Generation of tickets for internal review and development of bugs or feature requests along with testing and providing analysis of what is causing the bug, desired resolution and testing prior to release of patch to customers

West Carrollton City, Ohio, United States

● Host kickoff calls with customers● Maintain full communication with client from beginning of project to closeout● Host team meetings to discuss project scope● Ensure all deliverables are met based on predetermined timeline● Monitor for project creep● Recognizing out of scope requests and take corrective actions● Maintain communication after delivery with client and technicians on troubleshooting● Test and validate all functions of software prior to shipment● Receive and document all samples received from clients for configuration● Perform final vend test of machine with client's samples● Evaluate design work of engineers to verify project needs and functionality● Building of BOMs with engineers● Completion of purchase requests for supplies, parts and materials for projects

● Manage 36 photographers throughout the United States● Implement a scheduling program for a sales team of 200● Develop workflows for the entire organization● Develop proposals and change orders for potential and existing clients● Participate in meetings pertaining to development of proprietary products to the Google Business View program● Design and implement incentive programs for the sales force● Communicate and work close with sales teams in current and new territories● Cost tracking and analysis of testing out new territories before we decide to hire a photographer for that region or close the region● Analyzing potential projects from Google and determining how to make it profitable● Tracking completion of shoots and distribution of commissions● Developing the accounting format (invoicing procedures to ledger account setup)

Dayton, Ohio, United States

● Process payroll, maintaining employee files and generating W2s● Perform month-end and annual job cost and financial processes to maintain balance of records● Assist project managers in reporting of their projects through ad hoc reporting along with custom tailoring Crystal Reports®● Generate reports for company officers● Recognize and address items that need to go through the proper flow of change order management● Capital cost budgeting on projects o I led the capital cost tracking and change order management on a facility that came in over $3M under budget through proper change order management ● Assist PMs in tracking and forecasting earned value projects● Generate invoices and reconciling invoices against all expenses and work-in-progress associated to project● Assist project managers in their setup of projects● Create proper work flow processes to maintain a proper, streamlined structure oBy streamlining workflow, administrative staff was cut in half● Create a project postmortem for project managers and clients to better evaluate the execution of the projects● Assist in the generation of annual corporate budgets● Process purchase orders● Monitored accounts payable and accounts receivable entries● Participated in project manager meetings● Performed financial analysis against industry financial data● Analyzed financials before submitting to bank● Performed other various tasks when requested● Worked hand-in-hand with contractor on implementing Sage software for new project and financial system

● Searched for borrower information by in-depth research through company systems, files, and internet● Processed refunds and researched returned refunds checks● Managed daily reports and audited files to ensure that loans are within compliance standards, set up by the OCC ● Communicated with processors and loan officers in regards to compliance regulations and procedures● Trained new employees● Participated in the planning and programming of system updates● Processed corporate billing (researching and distributing costs, analyzing new products for lower cost possibilities, ensuring NCMC is only paying what it should) o Found $400,000+ that had been overcharged in a year and over $70,000 more from bad logic in their system, thus running higher cost products● Processed credit cards for payment of fees● Participated in a focus group for cost reduction through corporate planning● Completed various other tasks when requested